EMS Performance Measures

Section 2 - EMERGENCY OPERATIONS

PURPOSE:

Provide guidance for establishing, maintaining, and assessing the effectiveness of the Departments EMS services.

PROCEDURE:

• Establishing EMS Performance Measures

1. The EMS group of the Maitland Fire Rescue Department (Deputy Chief and EMS Battalion Chief) shall select specific areas to assess the performance levels of the system.

• Maintaining the EMS performance Measures

1. The EMS group of the Maitland Fire Rescue Department shall maintain the process by establishing new Performance Measures annually

• Assessing the effectiveness of the Departments EMS service

1. The information obtained from the analysis of the data helps Professional Standards Personnel determine training needs and helps shape the continuing education planning for each year. The data also helps the Medical Director identify trends in patient care that may need to be assessed or cause revisions in the Maitland Fire Rescue Department Practice Parameters.
2. Should the need or situation arise where counsel or correction is needed the Fire Chief and Medical Director shall be notified immediately.