Public Information and Media Contact - Revision history

Mfrdmanager: /* GENERAL STATEMENTS: */

2025-07-09T20:54:01Z

‎GENERAL STATEMENTS:

Mfrdmanager at 22:17, 25 November 2024

2024-11-25T22:17:45Z

Mfrdmanager: /* GENERAL STATEMENTS: */

2016-03-01T23:10:51Z

‎GENERAL STATEMENTS:

Mfrdmanager: Protected "Public Information and Media Contact" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

2016-03-01T12:50:44Z

Protected "Public Information and Media Contact" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

Mfrdmanager: /* PURPOSE: */

2016-02-21T16:04:03Z

‎PURPOSE:

Mfrdmanager: /* PURPOSE: */

2016-02-21T16:03:02Z

‎PURPOSE:

Mfrdmanager: /* GENERAL STATEMENTS: */

2016-02-21T15:24:17Z

‎GENERAL STATEMENTS:

Mfrdmanager at 15:23, 21 February 2016

2016-02-21T15:23:40Z

Mfrdmanager: Created page with "==Section 1 - ADMINISTRATIVE== ===110.04 Public Information & Media Contact=== ===PURPOSE:=== * To establish a policy which will facilitate the flow of information between t..."

2016-02-21T15:23:08Z

Created page with "==Section 1 - ADMINISTRATIVE== ===110.04 Public Information & Media Contact=== ===PURPOSE:=== * To establish a policy which will facilitate the flow of information between t..."

New page

==Section 1 - ADMINISTRATIVE==
===110.04 Public Information & Media Contact===

===PURPOSE:===
* To establish a policy which will facilitate the flow of information between the Maitland Fire Rescue Department, the media, and the general public.

===GENERAL STATEMENTS:===
'''2.1 Responsibility'''
All personnel within the Maitland Fire Rescue Department are committed to and recognize the right of the public and news media to be fully and accurately informed on matters concerning public safety. In order to maintain this philosophy, all members of this department will strive to maintain a relationship of trust; cooperation, mutual respect and a free flow of information with the public and news media without favoritism.
* The Incident Commander (IC) shall be responsible for the management of public information on the fire ground.
* Any major incident likely to attract news media attention shall be brought to the attention of the Deputy Fire Chief and/or the Fire Chief via pager, cell phone or the OC Communications Center.
* At multi-agency incidents, the agency having primary jurisdiction will be responsible for the coordination and release of information to the media.
* Members of the media will often respond to a scene that normally would not require the presence of Administrative personnel. In such cases, the IC or his/her designee should be prepared to provide a media briefing as soon as their command responsibilities permit.
'''2.2 Interview Guidelines'''
* Information released to the media should relate only to the facts of the incident.
* No determination as to the cause of an incident shall be released. Questions relating to the cause shall be referred to the appropriate investigative agency (i.e., Maitland’s Fire Marshal, State Fire Marshal, Florida Highway Patrol, Maitland P.D or Orange County Sheriff’s Office).
Under NO circumstance shall the names of fatalities or injured persons be
released unless authorized by Fire Administration or the appropriate investigative
agency.
* At no time shall Maitland Fire Rescue member’s personal information be provided to the news media. All requests for such information shall be immediately referred to Fire Administration via the chain of command.
* When, in the opinion of the IC, an incident results in what may be a potentially controversial situation, a Fire Administration representative shall be requested to respond immediately.
* When a representative of the news media requests interviews or information from department personnel at any time other than that described in the above section, the request shall be referred to Fire Administration via the chain of command.
'''2.3 Media Relations'''
* At the scene of any event of public interest, representatives of the news media will be permitted to conduct interviews, take photographs, and otherwise perform their assigned tasks provided their activity is not in violation of the guidelines
established in this SOP, and provided such activity does not interfere with fire department operations.
* Photographs and videotape may be taken from any area where the news media representatives have been given access. Areas of access for news media representatives on scene of an incident will include:
**Any areas open to the public
**Any designated area set aside for news media briefings.
**Any area to which the news media representatives are provided guided access to by the IC, or his/her designee.
* News media representatives shall be permitted to interview victims of an incident who have consented to such interviews providing:
**The victim is not receiving medical attention.
**The victim appears able to make sound decisions, is not visibly upset, severely injured or emotionally distraught.
**Investigative personnel have completed their interviews.
**If a victim desires not to be interviewed, the news media representatives will be so advised.

[[Category:Rules and Regulations]]

@@ Line 10: / Line 10: @@
 All personnel within the Maitland Fire Rescue Department are committed to and recognize the right of the public and news media to be fully and accurately informed on matters concerning public safety. In order to maintain this philosophy, all members of this department will strive to maintain a relationship of trust; cooperation, mutual respect and a free flow of information with the public and news media without favoritism.
-* The Incident Commander (IC) shall be responsible for the management of public information on the fire ground.
+* The Incident Commander (IC) shall be responsible for the management of public information when on scene of an incident. The IC shall discuss the release of information with the Fire Chief or on-call Chief..
-* Any major incident likely to attract news media attention shall be brought to the attention of the Deputy Fire Chief and/or the Fire Chief via pager, cell phone or the OC Communications Center.
+* Any major incident likely to attract news media attention shall be brought to the attention of the On-Call Chief, Deputy Chief and/or the Fire Chief cell phone or the OC Communications Center.
 * At multi-agency incidents, the agency having primary jurisdiction will be responsible for the coordination and release of information to the media.
 * Members of the media will often respond to a scene that normally would not require the presence of Administrative personnel. In such cases, the IC or his/her designee should be prepared to provide a media briefing as soon as their command responsibilities permit.
@@ Line 22: / Line 22: @@
 agency.
 * At no time shall Maitland Fire Rescue member’s personal information be provided to the news media. All requests for such information shall be immediately referred to Fire Administration via the chain of command.
-* When, in the opinion of the IC, an incident results in what may be a potentially controversial situation, a Fire Administration representative shall be requested to respond immediately.
+* When, in the opinion of the IC, an incident results in what may be a potentially controversial situation, the on-call Chief shall be contacted and briefed on the situation.  The on-call Chief will consult with the Fire Chief or their designee and may respond to the scene depending on the situation.
 * When a representative of the news media requests interviews or information from department personnel at any time other than that described in the above section, the request shall be referred to Fire Administration via the chain of command.
 '''Media Relations'''
@@ Line 34: / Line 34: @@
 **The victim appears able to make sound decisions, is not visibly upset, severely injured or emotionally distraught.
 **Investigative personnel have completed their interviews.
-**If a victim desires not to be interviewed, the news media representatives will be so advised.
+**If a victim desires not to be interviewed, the news media representatives will be informed of the victim's decision.
 [[Category:Rules and Regulations]]

@@ Line 14: / Line 14: @@
 * At multi-agency incidents, the agency having primary jurisdiction will be responsible for the coordination and release of information to the media.
 * Members of the media will often respond to a scene that normally would not require the presence of Administrative personnel. In such cases, the IC or his/her designee should be prepared to provide a media briefing as soon as their command responsibilities permit.
 '''Interview Guidelines'''
 * Information released to the media should relate only to the facts of the incident.

@@ Line 7: / Line 7: @@
 ===GENERAL STATEMENTS:===
-'''2.1 Responsibility'''
+'''Responsibility'''
 All personnel within the Maitland Fire Rescue Department are committed to and recognize the right of the public and news media to be fully and accurately informed on matters concerning public safety. In order to maintain this philosophy, all members of this department will strive to maintain a relationship of trust; cooperation, mutual respect and a free flow of information with the public and news media without favoritism.
@@ Line 14: / Line 14: @@
 * At multi-agency incidents, the agency having primary jurisdiction will be responsible for the coordination and release of information to the media.
 * Members of the media will often respond to a scene that normally would not require the presence of Administrative personnel. In such cases, the IC or his/her designee should be prepared to provide a media briefing as soon as their command responsibilities permit.
-'''2.2 Interview Guidelines'''
+'''Interview Guidelines'''
 * Information released to the media should relate only to the facts of the incident.
 * No determination as to the cause of an incident shall be released. Questions relating to the cause shall be referred to the appropriate investigative agency (i.e., Maitland’s Fire Marshal, State Fire Marshal, Florida Highway Patrol, Maitland P.D or Orange County Sheriff’s Office).
@@ Line 23: / Line 23: @@
 * When, in the opinion of the IC, an incident results in what may be a potentially controversial situation, a Fire Administration representative shall be requested to respond immediately.
 * When a representative of the news media requests interviews or information from department personnel at any time other than that described in the above section, the request shall be referred to Fire Administration via the chain of command.
-'''2.3 Media Relations'''
+'''Media Relations'''
 * At the scene of any event of public interest, representatives of the news media will be permitted to conduct interviews, take photographs, and otherwise perform their assigned tasks provided their activity is not in violation of the guidelines established in this SOP, and provided such activity does not interfere with fire department operations.
 * Photographs and videotape may be taken from any area where the news media representatives have been given access. Areas of access for news media representatives on scene of an incident will include:

← Older revision	Revision as of 12:50, 1 March 2016
(No difference)

@@ Line 4: / Line 4: @@
 ===PURPOSE:===
-To establish a policy which will facilitate the flow of information between the Maitland Fire Rescue Department, the media, and the general public.
+* To establish a policy which will facilitate the flow of information between the Maitland Fire Rescue Department, the media, and the general public.
 ===GENERAL STATEMENTS:===