Standard Operating Guidelines - User contributions [en]

Data Outlier Policy

2026-01-22T14:43:40Z

Mfrdmanager: Created page with "==Section 1 - ADMINISTRATIVE== ==110.40 Data Outlier Policy== ===PURPOSE:=== To ensure consistent and standardized data collection, analysis, and reporting for the Maitland..."

==Section 1 - ADMINISTRATIVE==
==110.40 Data Outlier Policy==

===PURPOSE:===
To ensure consistent and standardized data collection, analysis, and reporting for the Maitland Fire Rescue Department (MFRD) in alignment with recognized industry standards and best practices. This policy defines the criteria used to determine which data elements are included or excluded when reporting call processing, turnout, travel, and overall response times.
MFRD will apply this policy to support the following reporting and compliance needs: internal statistical reporting; Insurance Services Office (ISO) evaluations; Commission on Fire Accreditation International (CFAI); Commission on Accreditation of Ambulance Services (CAAS); and National Fire Protection Association (NFPA) standards.
Based on the requesting agency, additional specific outliers may be excluded from reported datasets to meet applicable reporting standards and requirements.

===PROCEDURE:===
* Data sets are compiled and obtained through both CAD and RMS systems. RMS data will serve as the primary data source, with CAD data used for backup and validation.
* All data will be calculated using the 90th percentile method.
* All data for each incident category (EMS, Technical Rescue, Hazardous Materials, and Fire) will be used to determine each respective incident category and overall department response times. This standard criterion will be applied to the initial dataset before any additional measures or specific criteria are calculated.
* The following incident criteria will be excluded when calculating the Maitland Fire Rescue Department’s (MFRD) Effective Response Force (ERF) response data:
**Non-emergency responses, including downgraded or upgraded incidents
**Incidents where units staged prior to arrival on scene
**Incidents canceled prior to arrival on scene
**Incidents where the location could not be found and no on-scene time was recorded (Good Intent)
**Incidents occurring outside the City of Maitland jurisdiction
* All data falling outside of these parameters will remain available and may be used for internal analysis.

Main Page

2026-01-22T14:41:22Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2025''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || Apr-24
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || Apr-24
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 || Jan-26
|-
| 110.39|| [[Hazing Harassment]]||
|-
| 110.40|| [[Data Outlier Policy]]|| Jan-26 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Main Page

2026-01-22T14:38:34Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2025''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || Apr-24
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || Apr-24
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 || Jan-26
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Main Page

2026-01-22T14:38:19Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2025''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || Apr-24
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || Apr-24
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 || Jan-26 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Internal Affairs & Citizen Complaint Procedure

2026-01-22T14:37:28Z

Mfrdmanager: /* COMPLAINT PROCESS */

Section 1 - ADMINISTRATIVE
110.38 Internal Affairs & Citizen Complaint Procedure

===PURPOSE:===
To define methods of informal inquiry, formal investigation, and discipline to ensure the protection of all employees through conscientious inquiry, investigation, and ultimate disposition of each allegation and or complaint. This procedure shall ensure the integrity of the Department by establishing a process that provides thorough investigations of any matter that might affect the efficient professional operation of the Department and mandates compliance with all city rules, regulations, Standard Operating Guidelines, Collective Bargaining Agreements, policies, and procedures.

===SCOPE:===
This procedure is to be followed by the investigating officer. Authority to deviate from this procedure rests with the Fire Chief or his/her designee, who is solely responsible for the results of any deviation.

===GENERAL:===
The intent of this guideline is to outline the procedures involved in conducting an informal inquiry and formal internal affairs investigation. Internal affairs investigation may include, but is not limited to serious incidents, allegations of major misconduct, or misconduct that would result in verbal Warning, written reprimand, loss of privileges, placement on probation, demotion, suspension, or termination. (City Policy Section 12.03 subsection 8). 

A written record of all complaints against the Fire Department or its employees shall be maintained regardless of the nature, scope or reasonableness of the complaint with the department’s investigations file. If the complaint or incident warrants an informal inquiry or formal investigation the Deputy Chief shall maintain the investigative file in a secured area, separate from the employee records section. All records must be maintained in accordance with Florida's public records laws, Chapter 119, Florida Statutes and other relevant laws. All records must be disclosed in response to a public records request unless made confidential or exempt by law. 
'''In accordance with Section 119.071(2) (k). Florida Statutes, a complaint of misconduct filed with the City against an employee and all information obtained pursuant to an investigation by the City of the complaint of misconduct is confidential and exempt from disclosure until the investigation ceases to be active. Or until the City provides written notice to the employee who is the subject of the complaint. Either personally or by mail that the City has either: a) concluded the investigation with a finding not to proceed with disciplinary action or file charges: or b) concluded the investigation with a finding to proceed with disciplinary action or file charges.'''

===DEFINITIONS===
'''Business Day:''' The City of Maitland’s open to closed operating hours, excluding city holidays.

'''Complaint:''' Any allegation coming from an internal or external source expressing any type of dissatisfaction with the department’s practice, level of service, action, or the behavior of an employee of the Maitland Fire Rescue Department.

'''Complaint Form:''' Official Complaint form of Maitland Fire Rescue Department. This form can be found with the Departmental Files K: > FD > Citizen Complaint File > Documents.

'''Formal Investigation:''' The process ordered by the Fire Chief or Deputy Chief to determine if the firefighter should be disciplined, reprimanded, suspended, or removed, during which the questioning of a firefighter is conducted for the purpose of gathering evidence of misconduct.

'''Garrity Warning:''' An advisement of rights to the employee who may be subject of an Internal, Formal Investigation in which criminal misconduct is alleged. Departmental Files K: > FD > AC ADMIN > Investigations.

'''Subordinate:''' Shall mean those employees within the direct chain-of-command and supervision within a Division of the Fire Department.

'''Informal Inquiry:''' A meeting conducted by the investigating officer with an employee of the Maitland Fire/Rescue Department about whom an allegation of misconduct has come to the attention of such supervisory or management personnel, the purpose of which meeting is to mediate a complaint or discuss the facts to determine whether a formal investigation should be commenced. The term does not include routine work-related discussions, such as safety sessions or normal operational fire debriefings.

'''Interrogation:''' Means the questioning of an employee of the fire department in connection with a formal investigation or an administrative proceeding but does not include arbitration or civil service proceedings. The term does not include questioning during an informal inquiry.

'''Investigating Officer:''' The Deputy Chief shall be assigned as the Investigating Officer for Internal Affairs & Citizen Complaints. The Fire Chief reserves the right to deviate from this assignment and may name a designee in special circumstances.

'''Non-disciplinary incidents or complaints:''' Shall mean complaints or allegations which do not involve violations of rules, General Orders, or procedures of the Fire Department.

'''Non-punitive incidents or violations:''' Shall mean incidents or complaints alleging violations of rules, Standard Operating Guidelines, or procedures by Fire Department personnel for which appropriate disciplinary action is limited to counseling and/or verbal or written reprimand.

'''Punitive incidents or violations:''' Shall mean incidents or complaints alleging violations of rules, General Orders, or procedures by Fire Department personnel for which appropriate disciplinary response consists of punitive action ranging from loss of privileges to suspension and/or dismissal.

===INVESTIGATING OFFICER===
The Investigating Officer for the Maitland Fire Rescue Department will be the Deputy Chief, unless another officer is assigned by the Fire Chief. The Investigating Officer shall report directly to the Fire Chief concerning the progress and findings of internal affairs investigations. The Deputy Chief shall be responsible and accountable for the internal affairs functions of the Fire Department. 

It is the function of the Investigating Officer to receive and investigate complaints related to internal discipline in a manner that will assure the community of prompt, corrective action when fire department personnel conduct themselves improperly while also protecting fire department personnel from unwarranted criticism pursuant to the discharge of official duties. 

The activities of the Investigating Officer will include the receipt, recording, investigation and disposition of complaints and allegations of misconduct reported by any civilian and/or employee of the Maitland Fire Rescue Department. 

The Deputy Chief will be responsible for supervising, controlling and maintaining the confidentiality of internal affairs investigations and records. 

===INVESTIGATING OFFICER – ROLES & RESPONSIBILITIES===
* All complaints and allegations will be investigated by the Investigating Officer, who will then determine if a formal investigation is warranted.

* All informal inquiries and formal investigations shall be performed under the guidelines of appropriate City policies, Collective Bargaining Agreements, Florida Statutes, Garrity Warning and the Florida Firefighters Bill of Rights.

* When conducting an internal affairs inquiry or investigation concerning possible violations of criminal law the Investigating Officer shall notify the appropriate authority having jurisdiction to conduct a criminal investigation as necessary. The informal inquiry or formal investigation shall be immediately suspended until the outcome of any law enforcement determination. The Fire Chief shall be made aware of any investigations that may require law enforcement immediately.

* All interrogations/interviews will be recorded whenever possible.

* A witness shall be advised the Department shall not permit retaliation against him or her because of his or her participation in the investigation.

===COMPLAINT PROCESS===
A citizen or employee alleging misconduct on the part of any employee of the Maitland Fire/Rescue Department shall be directed to the on-duty Battalion Chief regardless of the time of day. The Battalion Chief shall be responsible for the completion of the Citizen Complaint Form. Upon completion, the form shall be forwarded to the Deputy Fire Chief without delay. It is the responsibility of the Deputy Chief to log the compliant form in the Citizen Compliant Log. Should the Battalion Chief feel the complaint is of such a serious nature that it deserves immediate attention, or they need assistance they should contact the Fire Chief who can then determine if the complaint requires the immediate attention of the Deputy Chief. 

In the event a citizen directly contacts the Fire Chief or Deputy Chief registering a complaint, the Fire Chief and/or the Deputy Chief will be responsible for the completion of the Citizen Complaint Form and any other necessary documentation. 

'''If an employee is uncomfortable reporting a complaint or concern to their immediate supervisor, the employee may report the matter through any of the following alternative channels without fear of retaliation: the Deputy Fire Chief, the Fire Chief, the Human Resources Department, the Assistant City Manager, or the City Manager. Complaints may be made verbally or in writing, and all reports will be handled in a confidential, timely, and professional manner consistent with applicable laws, policies, and collective bargaining agreements.'''

'''USE OF COMPLAINT FORM''' 
1. A citizen or employee notifies an employee of the Maitland Fire/Rescue Department of a complaint and/or allegation. 
2. The complainant is referred to the on-duty Battalion Chief, who attempts to resolve the complaint at initial contact. 
3. The on-duty Battalion Chief has the complainant complete the Maitland Fire/Rescue Department Complaint Form. 
4. The On-duty Battalion chief shall document the complaint/allegation on the Customer Feedback Log 
5. Upon completion of the complaint form, the on-duty Battalion Chief will make a copy of the form (stamp it with a received notification, that is signed and dated) and return it to the complainant. 
6. The on-duty Battalion Chief forwards the complaint form to the investigating officer and/or Fire Chief. 
7. The investigating officer reviews the complaint and classifies the complaint as unfounded, exonerated, not sustained, or sustained. 
8. If the complaint is classified as unfounded or exonerated, the investigating officer shall complete the Complaint Form and notify the complainant of the classification. 
9. If the complaint is classified as not sustained or sustained, the informal inquiry process shall be initiated. 

===CLASSIFICATION OF ALLEGATIONS===
'''The Deputy Chief shall, in the Internal Investigation Report, recommend one of the following four classifications: 
* 1. UNFOUNDED -The allegation is false or not factual 
* 2. EXONERATED -The incident occurred but was lawful and proper 
* 3. NOT SUSTAINED - There was insufficient evidence to prove or disprove the allegation. This may require a formal investigation to reach a conclusion. 
* 4 SUSTAINED - The allegation is supported by a preponderance of evidence to justify a reasonable conclusion that the incident occurred. This shall constitute a formal investigation. 

Supervisors receiving the complaint shall have the citizen or plaintiff sign the complaint form in their presence. The substance of the complaint shall be documented in the appropriate section of the form. 

Under no circumstances shall the citizen/plaintiff complaint form be used as a means to threaten, intimidate, harass, or discourage a citizen or employee from making a complaint. 

Should the citizen or plaintiff refuse to sign the complaint form or is not physically present at the time of filing the complaint or is unable to sign the complaint form for any other reason, the receiving supervisor shall complete the form documenting the reason for no signature on the form and sign the form at the bottom. This form shall be forwarded to the Deputy Chief. 

If the Deputy Chief is not immediately available to receive the complaint form, it shall be forwarded to the Fire Chief and/or designee to be maintained in a secure location on City property. 

Written verification in the form of a receipt shall be furnished to persons initiating the complaint/allegation. It shall be the responsibility of the officer that receives the complaint to ensure a receipt is given to the complainant. The procedure does not apply to any anonymous complaints. 

The complainant shall be contacted by the Deputy Chief concerning the status of the investigation within eight (8) business days from the receipt of the complaint. In the event the investigation has not been completed, the Deputy Chief shall ensure that the complainant is again contacted when the investigation has been completed. 

===INTERNAL AFFAIRS COMPLAINT PROCEDURE===
In furtherance of the intent of the procedure any employee may submit a written statement documenting employee misconduct directly to the Deputy Chief who shall process the complaint in accordance with this procedure. 

All complaints and allegations of misconduct by Fire Department personnel which appear to warrant punitive action and all citizen complaints shall be investigated, documented, and brought to the attention of the Fire Chief by the Deputy Chief. Complaints or allegations which are likely to have a serious, adverse impact upon the Fire Department shall be reported to the Fire Chief without delay by the Deputy Chief. 

===OPERATIONAL PROCEDURES===
'''Supervisor’s Responsibilities'''
Non-disciplinary incidents or complaints shall, when possible, be resolved during the initial contact with the complainant by demonstrating a sincere desire to hear and understand the problem and to convey the appropriate information to the complainant. 

When non-disciplinary complaints are not resolved during the initial contact, a complaint form containing the name, nature of the complaint, and the disposition of the complaint shall be completed and forwarded through the chain-of-command to the Deputy Chief. 

'''Non-Punitive Incidents Involving Immediate Subordinates'''
If the alleged violation involves subordinates, the supervisor shall take appropriate corrective action (counseling). The supervisor shall notify their Battalion Chief, if deemed necessary, promptly of the incident. The Battalion Chief will evaluate the violation and determine if the Deputy Chief should be notified. 

===INVESTIGATION PROCESS===
'''Informal Inquiry''' 
1. The Investigating Officer reviewed a complaint that was not resolved at the initial contact and classified it as not sustained or sustained. The investigating officer shall initiate an informal inquiry.

2. The Investigating Officer informs the Fire Chief of the complaint or accusation and that an informal inquiry will commence.

3. The Informal Inquiry will take place at the determination of the Investigating Officer. All Firefighter Bill of Rights will be adhered to and Union Representation will be allotted. Fire administration will make all attempts to notify the union executive board prior to the commencement of any informal inquiry of Collective Bargaining Unit employees.

4. Prior to an informal inquiry, Fire Administration will provide sufficient notice to the employee informing them of the reason for the inquiry and the nature of the complaint to reasonably apprise the firefighter of the informal inquiry. Collective Bargaining Unit Employees shall be given a copy of the Firefighter Bill of Rights.

5. During the informal inquiry, the investigating officer shall not request any written statements, or audio/visual record of any portion of the conversation. All information collected from questioning within the Informal Inquiry shall NOT be directly utilized during the Formal Investigation.

6. Following the informal inquiry, the investigating officer shall make a determination and classify the informal inquiry as unfounded, exonerated, not sustained, or sustained.

7. If the investigating officer classifies the informal inquiry as unfounded or exonerated. The investigating officer shall complete the Internal Affairs Deputy Chief’s Final Report. The investigating officer shall give notification to the complainant and an official memo to the accused employee(s) of Maitland Fire/Rescue Department of the investigation.

8. If the investigating officer classifies the informal inquiry as not sustained or sustained, the investigating officer shall initiate the process of a formal investigation.

'''Formal Investigation''' 
1. The investigating officer shall notify the Fire Chief of the classification of the informal inquiry and that a formal investigation has commenced.

2. The investigating officer shall notify the Union Executive Board of any formal investigation involving Collective Bargaining Unit Employees.

3. Once the Deputy Chief determines a Formal Investigation is necessary, an official Memo from the Deputy Chief shall notify the individual(s) of such Investigation with sufficient written detail as stated within the Firefighter Bill of Rights.

4. If the Investigation in NOT criminal in nature or of major misconduct, then a minimum grace period of 2 (two) business days shall pass before an interrogation/interview can be conducted.

5. Any interrogation will take place at the determination of the Investigating Officer. All Firefighter Bill of Rights will be adhered to.

6. Prior to any questioning, the employee will be informed of the reason for the interrogation/interview Before the beginning of the interrogation/interview, the employee being interrogated/interviewed will be given a copy of the Garrity Warning and a copy of the Firefighter Bill of Rights.

7. If the interrogation/interview is being recorded, the investigating officer will introduce all parties present, read the Garrity Warning statement, and acknowledge that the firefighter bill of rights was given to the employee being interrogated/interviewed. The introduction should include the time and date and acknowledgement from all parties present.

9. Upon completion of all interrogations/interviews, a review of all evidence and witness statements will be completed. The Investigating Officer shall complete an Internal Affairs Deputy Chief’s Report and notify the complainant of the classification of the investigation and an official memo to the accused employee(s) of Maitland Fire/Rescue Department of the investigation.

10. At the conclusion of the formal investigation, the Deputy Chief will provide an official memo pertaining to the outcome of the process.

===DURATION OF INVESTIGATION===
Once a complaint has been received, the Deputy Chief will ensure the internal affairs investigation is completed within 30 calendar days of receipt of the initial complaint. An extension may be granted by the Fire Chief concerning these cases where extenuating circumstances exist.

'''Internal Affairs Deputy Chief’s Final Report'''
* After determining the outcome of the initial complaint/accusation, the Deputy Chief shall prepare and submit an internal investigation report containing:
* The specific designation number and title of each alleged violation
* The details, in chronological order, addressing each point of accusation
* A synopsis of each witness statement
* Mitigating circumstances, if appropriate
* Recommended classification of the allegations 

The Internal Investigation Report shall be forwarded to the Fire Chief for approval of the recommended classification. The Fire Chief shall either approve the classification in accordance with the above sections of this SOG or return the report to the Deputy Chief for further investigation.

* The Deputy Chief, shall have the authority and responsibility to recommend action as follows:
* Verbal Warning
* Written Reprimand
* Loss of Privileges
* Placement on Probation
* Demotion
* Suspension
* Termination 

Please refer to City Policies Section 12.03 TYPES OF DISCIPLINARY ACTION, subsection 8.

Internal Affairs & Citizen Complaint Procedure

2026-01-22T14:37:06Z

Mfrdmanager: /* COMPLAINT PROCESS */

Section 1 - ADMINISTRATIVE
110.38 Internal Affairs & Citizen Complaint Procedure

===PURPOSE:===
To define methods of informal inquiry, formal investigation, and discipline to ensure the protection of all employees through conscientious inquiry, investigation, and ultimate disposition of each allegation and or complaint. This procedure shall ensure the integrity of the Department by establishing a process that provides thorough investigations of any matter that might affect the efficient professional operation of the Department and mandates compliance with all city rules, regulations, Standard Operating Guidelines, Collective Bargaining Agreements, policies, and procedures.

===SCOPE:===
This procedure is to be followed by the investigating officer. Authority to deviate from this procedure rests with the Fire Chief or his/her designee, who is solely responsible for the results of any deviation.

===GENERAL:===
The intent of this guideline is to outline the procedures involved in conducting an informal inquiry and formal internal affairs investigation. Internal affairs investigation may include, but is not limited to serious incidents, allegations of major misconduct, or misconduct that would result in verbal Warning, written reprimand, loss of privileges, placement on probation, demotion, suspension, or termination. (City Policy Section 12.03 subsection 8). 

A written record of all complaints against the Fire Department or its employees shall be maintained regardless of the nature, scope or reasonableness of the complaint with the department’s investigations file. If the complaint or incident warrants an informal inquiry or formal investigation the Deputy Chief shall maintain the investigative file in a secured area, separate from the employee records section. All records must be maintained in accordance with Florida's public records laws, Chapter 119, Florida Statutes and other relevant laws. All records must be disclosed in response to a public records request unless made confidential or exempt by law. 
'''In accordance with Section 119.071(2) (k). Florida Statutes, a complaint of misconduct filed with the City against an employee and all information obtained pursuant to an investigation by the City of the complaint of misconduct is confidential and exempt from disclosure until the investigation ceases to be active. Or until the City provides written notice to the employee who is the subject of the complaint. Either personally or by mail that the City has either: a) concluded the investigation with a finding not to proceed with disciplinary action or file charges: or b) concluded the investigation with a finding to proceed with disciplinary action or file charges.'''

===DEFINITIONS===
'''Business Day:''' The City of Maitland’s open to closed operating hours, excluding city holidays.

'''Complaint:''' Any allegation coming from an internal or external source expressing any type of dissatisfaction with the department’s practice, level of service, action, or the behavior of an employee of the Maitland Fire Rescue Department.

'''Complaint Form:''' Official Complaint form of Maitland Fire Rescue Department. This form can be found with the Departmental Files K: > FD > Citizen Complaint File > Documents.

'''Formal Investigation:''' The process ordered by the Fire Chief or Deputy Chief to determine if the firefighter should be disciplined, reprimanded, suspended, or removed, during which the questioning of a firefighter is conducted for the purpose of gathering evidence of misconduct.

'''Garrity Warning:''' An advisement of rights to the employee who may be subject of an Internal, Formal Investigation in which criminal misconduct is alleged. Departmental Files K: > FD > AC ADMIN > Investigations.

'''Subordinate:''' Shall mean those employees within the direct chain-of-command and supervision within a Division of the Fire Department.

'''Informal Inquiry:''' A meeting conducted by the investigating officer with an employee of the Maitland Fire/Rescue Department about whom an allegation of misconduct has come to the attention of such supervisory or management personnel, the purpose of which meeting is to mediate a complaint or discuss the facts to determine whether a formal investigation should be commenced. The term does not include routine work-related discussions, such as safety sessions or normal operational fire debriefings.

'''Interrogation:''' Means the questioning of an employee of the fire department in connection with a formal investigation or an administrative proceeding but does not include arbitration or civil service proceedings. The term does not include questioning during an informal inquiry.

'''Investigating Officer:''' The Deputy Chief shall be assigned as the Investigating Officer for Internal Affairs & Citizen Complaints. The Fire Chief reserves the right to deviate from this assignment and may name a designee in special circumstances.

'''Non-disciplinary incidents or complaints:''' Shall mean complaints or allegations which do not involve violations of rules, General Orders, or procedures of the Fire Department.

'''Non-punitive incidents or violations:''' Shall mean incidents or complaints alleging violations of rules, Standard Operating Guidelines, or procedures by Fire Department personnel for which appropriate disciplinary action is limited to counseling and/or verbal or written reprimand.

'''Punitive incidents or violations:''' Shall mean incidents or complaints alleging violations of rules, General Orders, or procedures by Fire Department personnel for which appropriate disciplinary response consists of punitive action ranging from loss of privileges to suspension and/or dismissal.

===INVESTIGATING OFFICER===
The Investigating Officer for the Maitland Fire Rescue Department will be the Deputy Chief, unless another officer is assigned by the Fire Chief. The Investigating Officer shall report directly to the Fire Chief concerning the progress and findings of internal affairs investigations. The Deputy Chief shall be responsible and accountable for the internal affairs functions of the Fire Department. 

It is the function of the Investigating Officer to receive and investigate complaints related to internal discipline in a manner that will assure the community of prompt, corrective action when fire department personnel conduct themselves improperly while also protecting fire department personnel from unwarranted criticism pursuant to the discharge of official duties. 

The activities of the Investigating Officer will include the receipt, recording, investigation and disposition of complaints and allegations of misconduct reported by any civilian and/or employee of the Maitland Fire Rescue Department. 

The Deputy Chief will be responsible for supervising, controlling and maintaining the confidentiality of internal affairs investigations and records. 

===INVESTIGATING OFFICER – ROLES & RESPONSIBILITIES===
* All complaints and allegations will be investigated by the Investigating Officer, who will then determine if a formal investigation is warranted.

* All informal inquiries and formal investigations shall be performed under the guidelines of appropriate City policies, Collective Bargaining Agreements, Florida Statutes, Garrity Warning and the Florida Firefighters Bill of Rights.

* When conducting an internal affairs inquiry or investigation concerning possible violations of criminal law the Investigating Officer shall notify the appropriate authority having jurisdiction to conduct a criminal investigation as necessary. The informal inquiry or formal investigation shall be immediately suspended until the outcome of any law enforcement determination. The Fire Chief shall be made aware of any investigations that may require law enforcement immediately.

* All interrogations/interviews will be recorded whenever possible.

* A witness shall be advised the Department shall not permit retaliation against him or her because of his or her participation in the investigation.

===COMPLAINT PROCESS===
A citizen alleging misconduct on the part of any employee of the Maitland Fire/Rescue Department shall be directed to the on-duty Battalion Chief regardless of the time of day. The Battalion Chief shall be responsible for the completion of the Citizen Complaint Form. Upon completion, the form shall be forwarded to the Deputy Fire Chief without delay. It is the responsibility of the Deputy Chief to log the compliant form in the Citizen Compliant Log. Should the Battalion Chief feel the complaint is of such a serious nature that it deserves immediate attention, or they need assistance they should contact the Fire Chief who can then determine if the complaint requires the immediate attention of the Deputy Chief. 

In the event a citizen directly contacts the Fire Chief or Deputy Chief registering a complaint, the Fire Chief and/or the Deputy Chief will be responsible for the completion of the Citizen Complaint Form and any other necessary documentation. 

'''If an employee is uncomfortable reporting a complaint or concern to their immediate supervisor, the employee may report the matter through any of the following alternative channels without fear of retaliation: the Deputy Fire Chief, the Fire Chief, the Human Resources Department, the Assistant City Manager, or the City Manager. Complaints may be made verbally or in writing, and all reports will be handled in a confidential, timely, and professional manner consistent with applicable laws, policies, and collective bargaining agreements.'''

'''USE OF COMPLAINT FORM''' 
1. A citizen or employee notifies an employee of the Maitland Fire/Rescue Department of a complaint and/or allegation. 
2. The complainant is referred to the on-duty Battalion Chief, who attempts to resolve the complaint at initial contact. 
3. The on-duty Battalion Chief has the complainant complete the Maitland Fire/Rescue Department Complaint Form. 
4. The On-duty Battalion chief shall document the complaint/allegation on the Customer Feedback Log 
5. Upon completion of the complaint form, the on-duty Battalion Chief will make a copy of the form (stamp it with a received notification, that is signed and dated) and return it to the complainant. 
6. The on-duty Battalion Chief forwards the complaint form to the investigating officer and/or Fire Chief. 
7. The investigating officer reviews the complaint and classifies the complaint as unfounded, exonerated, not sustained, or sustained. 
8. If the complaint is classified as unfounded or exonerated, the investigating officer shall complete the Complaint Form and notify the complainant of the classification. 
9. If the complaint is classified as not sustained or sustained, the informal inquiry process shall be initiated. 

===CLASSIFICATION OF ALLEGATIONS===
'''The Deputy Chief shall, in the Internal Investigation Report, recommend one of the following four classifications: 
* 1. UNFOUNDED -The allegation is false or not factual 
* 2. EXONERATED -The incident occurred but was lawful and proper 
* 3. NOT SUSTAINED - There was insufficient evidence to prove or disprove the allegation. This may require a formal investigation to reach a conclusion. 
* 4 SUSTAINED - The allegation is supported by a preponderance of evidence to justify a reasonable conclusion that the incident occurred. This shall constitute a formal investigation. 

Supervisors receiving the complaint shall have the citizen or plaintiff sign the complaint form in their presence. The substance of the complaint shall be documented in the appropriate section of the form. 

Under no circumstances shall the citizen/plaintiff complaint form be used as a means to threaten, intimidate, harass, or discourage a citizen or employee from making a complaint. 

Should the citizen or plaintiff refuse to sign the complaint form or is not physically present at the time of filing the complaint or is unable to sign the complaint form for any other reason, the receiving supervisor shall complete the form documenting the reason for no signature on the form and sign the form at the bottom. This form shall be forwarded to the Deputy Chief. 

If the Deputy Chief is not immediately available to receive the complaint form, it shall be forwarded to the Fire Chief and/or designee to be maintained in a secure location on City property. 

Written verification in the form of a receipt shall be furnished to persons initiating the complaint/allegation. It shall be the responsibility of the officer that receives the complaint to ensure a receipt is given to the complainant. The procedure does not apply to any anonymous complaints. 

The complainant shall be contacted by the Deputy Chief concerning the status of the investigation within eight (8) business days from the receipt of the complaint. In the event the investigation has not been completed, the Deputy Chief shall ensure that the complainant is again contacted when the investigation has been completed. 

===INTERNAL AFFAIRS COMPLAINT PROCEDURE===
In furtherance of the intent of the procedure any employee may submit a written statement documenting employee misconduct directly to the Deputy Chief who shall process the complaint in accordance with this procedure. 

All complaints and allegations of misconduct by Fire Department personnel which appear to warrant punitive action and all citizen complaints shall be investigated, documented, and brought to the attention of the Fire Chief by the Deputy Chief. Complaints or allegations which are likely to have a serious, adverse impact upon the Fire Department shall be reported to the Fire Chief without delay by the Deputy Chief. 

===OPERATIONAL PROCEDURES===
'''Supervisor’s Responsibilities'''
Non-disciplinary incidents or complaints shall, when possible, be resolved during the initial contact with the complainant by demonstrating a sincere desire to hear and understand the problem and to convey the appropriate information to the complainant. 

When non-disciplinary complaints are not resolved during the initial contact, a complaint form containing the name, nature of the complaint, and the disposition of the complaint shall be completed and forwarded through the chain-of-command to the Deputy Chief. 

'''Non-Punitive Incidents Involving Immediate Subordinates'''
If the alleged violation involves subordinates, the supervisor shall take appropriate corrective action (counseling). The supervisor shall notify their Battalion Chief, if deemed necessary, promptly of the incident. The Battalion Chief will evaluate the violation and determine if the Deputy Chief should be notified. 

===INVESTIGATION PROCESS===
'''Informal Inquiry''' 
1. The Investigating Officer reviewed a complaint that was not resolved at the initial contact and classified it as not sustained or sustained. The investigating officer shall initiate an informal inquiry.

2. The Investigating Officer informs the Fire Chief of the complaint or accusation and that an informal inquiry will commence.

3. The Informal Inquiry will take place at the determination of the Investigating Officer. All Firefighter Bill of Rights will be adhered to and Union Representation will be allotted. Fire administration will make all attempts to notify the union executive board prior to the commencement of any informal inquiry of Collective Bargaining Unit employees.

4. Prior to an informal inquiry, Fire Administration will provide sufficient notice to the employee informing them of the reason for the inquiry and the nature of the complaint to reasonably apprise the firefighter of the informal inquiry. Collective Bargaining Unit Employees shall be given a copy of the Firefighter Bill of Rights.

5. During the informal inquiry, the investigating officer shall not request any written statements, or audio/visual record of any portion of the conversation. All information collected from questioning within the Informal Inquiry shall NOT be directly utilized during the Formal Investigation.

6. Following the informal inquiry, the investigating officer shall make a determination and classify the informal inquiry as unfounded, exonerated, not sustained, or sustained.

7. If the investigating officer classifies the informal inquiry as unfounded or exonerated. The investigating officer shall complete the Internal Affairs Deputy Chief’s Final Report. The investigating officer shall give notification to the complainant and an official memo to the accused employee(s) of Maitland Fire/Rescue Department of the investigation.

8. If the investigating officer classifies the informal inquiry as not sustained or sustained, the investigating officer shall initiate the process of a formal investigation.

'''Formal Investigation''' 
1. The investigating officer shall notify the Fire Chief of the classification of the informal inquiry and that a formal investigation has commenced.

2. The investigating officer shall notify the Union Executive Board of any formal investigation involving Collective Bargaining Unit Employees.

3. Once the Deputy Chief determines a Formal Investigation is necessary, an official Memo from the Deputy Chief shall notify the individual(s) of such Investigation with sufficient written detail as stated within the Firefighter Bill of Rights.

4. If the Investigation in NOT criminal in nature or of major misconduct, then a minimum grace period of 2 (two) business days shall pass before an interrogation/interview can be conducted.

5. Any interrogation will take place at the determination of the Investigating Officer. All Firefighter Bill of Rights will be adhered to.

6. Prior to any questioning, the employee will be informed of the reason for the interrogation/interview Before the beginning of the interrogation/interview, the employee being interrogated/interviewed will be given a copy of the Garrity Warning and a copy of the Firefighter Bill of Rights.

7. If the interrogation/interview is being recorded, the investigating officer will introduce all parties present, read the Garrity Warning statement, and acknowledge that the firefighter bill of rights was given to the employee being interrogated/interviewed. The introduction should include the time and date and acknowledgement from all parties present.

9. Upon completion of all interrogations/interviews, a review of all evidence and witness statements will be completed. The Investigating Officer shall complete an Internal Affairs Deputy Chief’s Report and notify the complainant of the classification of the investigation and an official memo to the accused employee(s) of Maitland Fire/Rescue Department of the investigation.

10. At the conclusion of the formal investigation, the Deputy Chief will provide an official memo pertaining to the outcome of the process.

===DURATION OF INVESTIGATION===
Once a complaint has been received, the Deputy Chief will ensure the internal affairs investigation is completed within 30 calendar days of receipt of the initial complaint. An extension may be granted by the Fire Chief concerning these cases where extenuating circumstances exist.

'''Internal Affairs Deputy Chief’s Final Report'''
* After determining the outcome of the initial complaint/accusation, the Deputy Chief shall prepare and submit an internal investigation report containing:
* The specific designation number and title of each alleged violation
* The details, in chronological order, addressing each point of accusation
* A synopsis of each witness statement
* Mitigating circumstances, if appropriate
* Recommended classification of the allegations 

The Internal Investigation Report shall be forwarded to the Fire Chief for approval of the recommended classification. The Fire Chief shall either approve the classification in accordance with the above sections of this SOG or return the report to the Deputy Chief for further investigation.

* The Deputy Chief, shall have the authority and responsibility to recommend action as follows:
* Verbal Warning
* Written Reprimand
* Loss of Privileges
* Placement on Probation
* Demotion
* Suspension
* Termination 

Please refer to City Policies Section 12.03 TYPES OF DISCIPLINARY ACTION, subsection 8.

Main Page

2025-12-01T13:41:03Z

Mfrdmanager: /* Table of Contents */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2025''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || Apr-24
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || Apr-24
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Food Truck Inspection

2025-07-09T21:37:49Z

Mfrdmanager:

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===
Appendix A: Food Truck Approval Decal
Appendix B: Inspection Checklist 

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]
[[File:Food Truck Mutual Agreement Inspection.png|800px|thumb|left|Inspection Checklist]]

File:Food Truck Mutual Agreement Inspection.png

2025-07-09T21:37:16Z

Mfrdmanager: Mfrdmanager uploaded a new version of File:Food Truck Mutual Agreement Inspection.png

File:Food Truck Mutual Agreement Inspection.png

2025-07-09T21:35:53Z

Mfrdmanager:

Food Truck Inspection

2025-07-09T21:28:44Z

Mfrdmanager:

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===
Appendix A: Food Truck Approval Decal
Appendix B: Inspection Checklist 

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]
[[File:Food_Truck_Mutual_Agreement_Inspection_Form.png|800px|thumb|left|Inspection Checklist]]

Food Truck Inspection

2025-07-09T21:26:51Z

Mfrdmanager: /* ATTACHMENTS */

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===
Appendix A: Food Truck Approval Decal
Appendix B: Inspection Checklist 

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]
[[File:Food_Truck_Mutual_Agreement_Inspection_Form.jpg|800px|thumb|left|Inspection Checklist]]

Food Truck Inspection

2025-07-09T21:26:00Z

Mfrdmanager: /* ATTACHMENTS */

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===
Appendix A: Food Truck Approval Decal
Appendix B: Inspection Checklist 

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]
[[File:Food_Truck_Mutual_Agreement_Inspection_Form.jpg|thumb|left|Inspection Checklist]]

Food Truck Inspection

2025-07-09T21:25:37Z

Mfrdmanager: /* ATTACHMENTS */

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===
Appendix A: Food Truck Approval Decal
Appendix B: Inspection Checklist 

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]
[[File:Food_Truck_Mutual_Agreement_Inspection_Form.jpg|500px|thumb|left|Inspection Checklist]]

Food Truck Inspection

2025-07-09T21:24:48Z

Mfrdmanager:

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===

Appendix A: Inspection Checklist 
Appendix B: Food Truck Approval Decal

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]
[[File:Food_Truck_Mutual_Agreement_Inspection_Form.jpg|500px|thumb|left|Food Truck Checklist]]

File:Food Truck Mutual Agreement Inspection Form.jpg

2025-07-09T21:23:44Z

Mfrdmanager:

File:Food Truck Sticker.jpg

2025-07-09T21:10:39Z

Mfrdmanager: Mfrdmanager uploaded a new version of File:Food Truck Sticker.jpg

Main Page

2025-07-09T21:09:56Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || Apr-24
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || Apr-24
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Incident Command

2025-07-09T21:09:34Z

Mfrdmanager: /* PROCEDURE: */

Incident Command

2025-07-09T21:08:04Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - ADMINISTRATIVE==
===110.01 Incident Command===

===PURPOSE:===
* Provide guidance for establishing, passing, transferring and terminating command at an emergency scene utilizing the Incident Command System “ICS”.

===PROCEDURE:===
'''Establishing Command'''
*Any incident involving two or more companies requires formal activation of the Incident Command System.
*An incident which requires only the response of one company, and is not expected to escalate beyond the commitment of this company, does not require the use of the Incident Command System.
*The first unit to arrive at the scene should establish command, unless command is passed in accordance to 2nd bullet point in "Passing Command" section of this guideline. ''(In most situations, it is not necessary for a Rescue unit to establish command due to the short response times of our suppression units.) (The focus of a Rescue unit as the first arriving unit to a scene should be on scene size up, recon and triage.)'' The initial Incident Commander (IC) should remain in command and direct activities until command is transferred or the incident is stabilized and terminated.
*Command is established as follows:
*#First unit or command officer arrives on the scene and performs size-up. He/she determines the need to establish command.
*#Command is established over the radio by contacting Dispatch, advising that command is established and by naming the command. Example - “Orange County, Engine 45 is establishing Maitland Avenue Command.”
*One of the key elements to naming the command is to make the name specific to the incident, yet as short and as brief as possible.
*Once Command has been established, radio communications shall be coordinated through Command as required..
*Command should utilize a tactical board and on-scene tracking of personnel and unit status. The IC should consider designating an officer to establish a division or group to maintain an acceptable span of control..
'''Passing Command'''
*Passing Command should be reserved for circumstances that require rapid intervention on the part of the first arriving units. The first arriving officer shall have the autonomy to determine the need of this tactic.
*Passing Command does not relieve the initial officer of their duties relating to initial size-up and mode of operations. (Reference SOG 210.01 General Fire Suppression Operations).
*Upon arrival, an initial onscene report should be given. If the need to pass Command is determined, the officer shall announce they are “Passing Command”, mode of operation and reason.
* The next arriving officer should then establish Command.
* If Command has been established and updated information is gathered that requires a change in mode of operation, passing Command can be utilized.

'''Transferring Command'''
* As an emergency escalates or de-escalates, there may be a need to transfer command. The following guidelines outline the procedures for transferring command.
**Command is transferred, when practical, after a face-to-face briefing, to include current situation, current unit placements, assignments, and a review of the tactical board.
**Arrival of a chief officer on a scene does not automatically cause Command to be transferred. Assumption of Command is based on several factors, including potential escalation of the incident, personnel limitations, IC capabilities, etc. A chief officer may assume Command of a second alarm (or greater) fire.
***In the formal transfer of Command, once the face to face is completed and the tactical board reviewed, Command will notify Dispatch of the transfer, i.e.,
****“Battalion 45 Orange County assuming Maitland Avenue Command.”
**It may be advantageous to have the officer being relieved remain with the new Incident Commander, in the role of IC aide or applicable ICS position.
**This process for transfer of Command can be utilized for either the escalation or demobilization of the incident

'''Terminating Command'''
* Command should be terminated when the incident has de-escalated to a point where units begin returned to service. The Incident Commander should complete the following prior to terminating command:
**Survey the incident scene to insure that it has de-escalated to a point where Command can safely and effectively be terminated. The same standard used for establishing Command applies to terminating Command. If two or more units are still on scene, Command should remain in place.
**Contact Dispatch and advise them that Command has been terminated and that you are in service from the incident. “Maitland Ave. Command, command terminated, Engine 45 available.”
'''Fire Watch'''
* Upon completion of operations at a fire scene, the Incident Commander (IC) may implement a fire watch to ensure that the fire is completely extinguished. The fire watch should be implemented using the following guidelines:
**Prior to leaving a fire scene, the IC should conduct an inspection to verify that overhaul activities have exposed all potential hidden fires. Mattresses and overstuffed furnishings, after exposure to fire, should be removed from structures completely. Blown-in cellulose insulation in particular presents a major rekindle hazard. Consideration should be given to aggressively pulling ceilings to detect smoldering fires in this situation.
**If a fire scene does not pose any future threat to life safety and/or property, the IC may waive the fire watch requirement. The rationale for this decision should be documented in the narrative section of the fire report.
**If a fire scene does pose a possible threat to life safety and/or property, an engine company should be assigned to visit and inspect the fire scene periodically. The times and conditions noted on such visits should be recorded in the unit narrative of the fire report.
**If a fire scene poses a significant threat to life safety and/or property, an engine company (or companies) should be assigned to provide a continuous fire watch. Conditions on scene will dictate whether or not the unit can remain available on scene. The conditions noted and actions taken should be recorded in the unit narrative of the fire report.

[[Category:Rules and Regulations]]

Incident Command

2025-07-09T21:02:07Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - ADMINISTRATIVE==
===110.01 Incident Command===

===PURPOSE:===
* Provide guidance for establishing, passing, transferring and terminating command at an emergency scene utilizing the Incident Command System “ICS”.

===PROCEDURE:===
'''Establishing Command'''
*Any incident involving two or more companies requires formal activation of the Incident Command System.
*An incident which requires only the response of one company, and is not expected to escalate beyond the commitment of this company, does not require the use of the Incident Command System.
*The first unit to arrive at the scene should establish command, unless command is passed in accordance to 2nd bullet point in "Passing Command" section of this guideline. ''(In most situations, it is not necessary for a Rescue unit to establish command due to the short response times of our suppression units.) (The focus of a Rescue unit as the first arriving unit to a scene should be on scene size up, recon and triage.)'' The initial Incident Commander (IC) should remain in command and direct activities until command is transferred or the incident is stabilized and terminated.
*Command is established as follows:
*#First unit or command officer arrives on the scene and performs size-up. He/she determines the need to establish command.
*#Command is established over the radio by contacting Dispatch, advising that command is established and by naming the command. Example - “Orange County, Engine 45 is establishing Maitland Avenue Command.”
*One of the key elements to naming the command is to make the name specific to the incident, yet as short and as brief as possible.
*Once Command has been established, radio communications shall be coordinated through Command as required..
*Command should utilize a tactical board and on-scene tracking of personnel and unit status. The IC should appoint Command Staff and establish division/group officers as needed to maintain an acceptable span of control.
'''Passing Command'''
*Circumstances may be encountered that require rapid intervention on the part of the first arriving crews. These situations could include a report of trapped victims, or a fire requiring a fast knockdown to protect a stairway or other means of egress.
*The first arriving officer has the option of working with their company in a fast attack mode or passing Command to the next arriving officer. However, this does not relieve the initial officer of his/her duties relating to initial size-up and command decisions.
*Upon arrival, a report should be given to Dispatch. As part of this arrival report, the officer should announce “Passing Command.” At this point, Command should not be named or established. The officer may elect to designate his crew according to their function in anticipation of working within the Incident Command System. Example - “Engine 45 will be Fire Attack Group.”
*The next arriving officer should then designate and establish Command.
*Officers are encouraged to establish Command as a matter of routine, and should use the “Passing Command” mode only when the officer is needed to perform other critical functions.
'''Transferring Command'''
* As an emergency escalates or de-escalates, there may be a need to transfer command. The following guidelines outline the procedures for transferring command.
**The Company Officer or Incident Commander should have command established and, when possible, use a vehicle command post. As soon as it is practical, the necessary tactical board should be started for tracking of on-scene personnel and units.
**Command is transferred, when practical, after a face to face briefing, to include current situation, current unit placements, assignments, and a review of the tactical board.
**Arrival of a senior ranking officer on a scene does not automatically cause command to be transferred. Assumption of command is based on several factors, including potential escalation of the incident, personnel limitations, IC capabilities, etc. A chief officer would be expected to assume command of second alarm (or greater) fires.
**In the formal transfer of command, once the face to face is completed and the tactical board reviewed, Command will notify Dispatch of the transfer, i.e. “Orange County, Battalion 45 assuming Maitland Avenue Command.”
**It may be advantageous to have the officer being relieved remain with the new Incident Commander, in the role of IC Aide or Operations Section Officer, since the initial action plan was established by this officer.
**This formal process for transfer of command should be utilized both as the emergency escalates, and in the demobilization phase as situations are brought under control. “Maitland Ave. Command, Battalion 45 available - transferring Maitland Ave. Command to Engine 45.”
'''Terminating Command'''
* Command should be terminated when the incident has de-escalated to a point where units begin returned to service. The Incident Commander should complete the following prior to terminating command:
**Survey the incident scene to insure that it has de-escalated to a point where Command can safely and effectively be terminated. The same standard used for establishing Command applies to terminating Command. If two or more units are still on scene, Command should remain in place.
**Contact Dispatch and advise them that Command has been terminated and that you are in service from the incident. “Maitland Ave. Command, command terminated, Engine 45 available.”
'''Fire Watch'''
* Upon completion of operations at a fire scene, the Incident Commander (IC) may implement a fire watch to ensure that the fire is completely extinguished. The fire watch should be implemented using the following guidelines:
**Prior to leaving a fire scene, the IC should conduct an inspection to verify that overhaul activities have exposed all potential hidden fires. Mattresses and overstuffed furnishings, after exposure to fire, should be removed from structures completely. Blown-in cellulose insulation in particular presents a major rekindle hazard. Consideration should be given to aggressively pulling ceilings to detect smoldering fires in this situation.
**If a fire scene does not pose any future threat to life safety and/or property, the IC may waive the fire watch requirement. The rationale for this decision should be documented in the narrative section of the fire report.
**If a fire scene does pose a possible threat to life safety and/or property, an engine company should be assigned to visit and inspect the fire scene periodically. The times and conditions noted on such visits should be recorded in the unit narrative of the fire report.
**If a fire scene poses a significant threat to life safety and/or property, an engine company (or companies) should be assigned to provide a continuous fire watch. Conditions on scene will dictate whether or not the unit can remain available on scene. The conditions noted and actions taken should be recorded in the unit narrative of the fire report.

[[Category:Rules and Regulations]]

Main Page

2025-07-09T20:59:23Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || Apr-24
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Peer Support / CISM

2025-07-09T20:58:55Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - ADMINISTRATIVE==
===110.03 Peer Support / CISM===

===PURPOSE:===
The purpose of this policy is to establish a behavioral health support network for Maitland Fire Rescue Department personnel. The Peer Support Program will serve as a resource for fire department personnel seeking assistance when experiencing behavioral health concerns. The program will also provide periodic training and information to educate all members of the fire department.

===GENERAL STATEMENTS:===
Emergency response personnel face more than physical risks. The psychological consequences of exposure to trauma in the fire service can result in high levels of burnout, long-term emotional difficulties and other life-disrupting problems.

'''''Definitions:'''''

Peer Support Team - A comprehensive list of employees who are members of the Maitland Fire Rescue Department and who have been trained to assist other first responders who are experiencing any concerns related to their behavioral health. The Peer Support Team may also include retirees and other designated persons, i.e. chaplains. 

Health Professional - An individual who is licensed to assist employees experiencing behavioral health concerns. Health Professionals include, but are not limited to: Psychologists, Psychiatrists, Psychotherapists, Family and Marriage Counselors and Addiction Counselors. Health Professionals utilized by the Peer Support Team will be licensed, trained and experienced in counseling first responder personnel. 

Behavioral health – Encompasses all facets of mental health including substance abuse, depression, anxiety, PTSD and any other emotional or psychological problems 

Mandated Reporter – Any person who is aware or made aware of abuse, sexual abuse, abandonment, or neglect of a child or vulnerable adult is required to immediately report to the central abuse hotline in writing, via the toll-free phone number, or through electronic reporting. Reporting requirements are outlined by Florida State Statutes 39.201 and 415.1034. 

'''''Confidentiality''''' 
Confidentiality is integral to the Peer Support Program. Except as outlined below, all participants agree to protect the confidentiality of those for whom assistance is provided. Peer support team members will not share or divulge private information obtained while acting in a peer support capacity with any other employee, family member, friend, supervisor or management.
Exception: If an individual is identified to pose an immediate threat to themselves or others, the Peer Support Team member will arrange immediate intervention as appropriate, up to and including requesting law enforcement intervention. Additionally, all Maitland Fire Rescue Department employees must act as Mandated Reporters when made aware of any reports of abuse as outline in FS 39.201 and FS 415.1034.

===PROCEDURE:===
* '''General Operating Procedures:'''
**A list of Peer Support Team members, with contact information, will be posted at each station on the Peer Support bulletin board. Fire Department personnel will be able to contact any one of the members from the team based on their individual preference. Each member of the Peer Support Team will be responsible for making sure that their contact information is kept current. If a member of a Peer Support Team no longer wishes to be on the team, it is their responsibility to insure that their name is removed from the Peer Support Team list.
**Peer support is to be considered informal. Once contact is made between a Peer Support Team member and an employee, they will determine together how they would like to converse or meet up.
**Peer Support Team member and employee will be able to speak and work through the behavioral health concern together. If the issue is resolved or relieved, no other referral may be necessary.
**Peer Support Team members will be able to refer Fire Department personnel to a health professional and/or the Fire Department’s appointed chaplains if the employee seeking help requests or agrees to further referral. A list of prescreened health professionals, who understand the unique aspects of our job, will be posted at each station on the Peer Support bulletin board.
**'''''If an employee chooses not to utilize the peer support program, they are encouraged to use the City's Employee Assistance Program and/or any other means to seek professional behavioral health help.'''''

'''Potentially Stressful Incident Procedure:''' 
* The on-duty Battalion Chief will contact the Peer Support Coordinator (PSC) or their designee. They will provide details of the incident and names of involved crew members.
* The Peer Support Coordinator will contact any on-duty peer support members to speak with the firefighters involved in the incident.
* The firefighters and the peer support members (and their units if necessary) may be taken out of service while discussing the incident.
* On-duty peer support members will determine what additional actions, if any, need to be taken.
* The Peer Support team will follow up individually with the firefighters as necessary or as requested by the firefighter.
* If CISM is deemed necessary, the Peer Support Coordinator, or their designee, will make arrangements for an immediate diffusing session and, if necessary, a formal debriefing within 72 hours of the incident 

* '''Examples of incidents that may call for Peer Support/CISM include but are not limited to:'''
**Serious injury or death to a fellow emergency worker
**Multiple casualty incidents
**Suicide of a crewmember
**Death of a child
**Death or serious injury of a civilian resulting from emergency service operations
**Prolonged or extraordinary rescue or recovery operations with expenditures of intense physical or emotional energy.
**Intensive media coverage and scrutiny.
**Note: Any incident may be deemed as a potentially stressful incident, based on the effect it has on the individual. 

* '''Special Considerations''' 
**If a firefighter is experiencing an immediate behavioral health crisis while on shift, and on scene of a 911 call, any peer support team member can assist them and has the ability to make a request to the incident commander or a fire officer that the firefighter be taken with them off scene. The incident commander or fire officer has the choice to reassign the firefighter to a different task or release the firefighter and peer support team member from the scene. If circumstances do not allow for the firefighter to be released from the scene, they should be released with a peer support member as soon as operationally possible. If the Battalion Chief is not on scene, they will be notified by the commanding officer.
**If a firefighter is experiencing an immediate behavioral crisis while on shift, but not on scene of a 911 call, the Battalion Chief will be contacted and will be informed that the firefighter and peer support member assisting them (and their units if necessary) will be taken out of service. No other information will need to be provided to the Battalion Chief at that time. If the firefighter experiencing a behavioral health crisis needs to leave for the rest of the shift, the Battalion Chief will be notified, and the firefighter will be placed on unscheduled leave for the remainder of the shift.

* '''Peer Support Program Training'''
**Peer Support Team:
***At a minimum, individuals that serve on the Peer Support Team will have successfully completed the IAFF Peer Support Team training program or other approved course. All Peer Support Team Members will complete at least 8 hours of continued education training each calendar year. The training will be approved and/or provided by the Peer Support Coordinator or their designee. Training will be coordinated through the Division Chief of Training.
***New members wishing to join the Peer Support Team will make their request known to the Peer Support Coordinator or designee. The Peer Support Coordinator will coordinate with Fire Administration to get the requesting person into an approved peer support training program.
**All Personnel:
***At minimum, formal Behavioral Health Training will be provided to all members annually. The Peer Support Coordinator will coordinate with the Chief of Training to schedule and provide this training, which will be related to behavioral health awareness, prevention, mitigation, and treatment.

[[Category:Rules and Regulations]]

Peer Support / CISM

2025-07-09T20:58:37Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - ADMINISTRATIVE==
===110.03 Peer Support / CISM===

===PURPOSE:===
The purpose of this policy is to establish a behavioral health support network for Maitland Fire Rescue Department personnel. The Peer Support Program will serve as a resource for fire department personnel seeking assistance when experiencing behavioral health concerns. The program will also provide periodic training and information to educate all members of the fire department.

===GENERAL STATEMENTS:===
Emergency response personnel face more than physical risks. The psychological consequences of exposure to trauma in the fire service can result in high levels of burnout, long-term emotional difficulties and other life-disrupting problems.

'''''Definitions:'''''

Peer Support Team - A comprehensive list of employees who are members of the Maitland Fire Rescue Department and who have been trained to assist other first responders who are experiencing any concerns related to their behavioral health. The Peer Support Team may also include retirees and other designated persons, i.e. chaplains. 

Health Professional - An individual who is licensed to assist employees experiencing behavioral health concerns. Health Professionals include, but are not limited to: Psychologists, Psychiatrists, Psychotherapists, Family and Marriage Counselors and Addiction Counselors. Health Professionals utilized by the Peer Support Team will be licensed, trained and experienced in counseling first responder personnel. 

Behavioral health – Encompasses all facets of mental health including substance abuse, depression, anxiety, PTSD and any other emotional or psychological problems 

Mandated Reporter – Any person who is aware or made aware of abuse, sexual abuse, abandonment, or neglect of a child or vulnerable adult is required to immediately report to the central abuse hotline in writing, via the toll-free phone number, or through electronic reporting. Reporting requirements are outlined by Florida State Statutes 39.201 and 415.1034. 

'''''Confidentiality''''' 
Confidentiality is integral to the Peer Support Program. Except as outlined below, all participants agree to protect the confidentiality of those for whom assistance is provided. Peer support team members will not share or divulge private information obtained while acting in a peer support capacity with any other employee, family member, friend, supervisor or management.
Exception: If an individual is identified to pose an immediate threat to themselves or others, the Peer Support Team member will arrange immediate intervention as appropriate, up to and including requesting law enforcement intervention. Additionally, all Maitland Fire Rescue Department employees must act as Mandated Reporters when made aware of any reports of abuse as outline in FS 39.201 and FS 415.1034.

===PROCEDURE:===
* '''General Operating Procedures:'''
**A list of Peer Support Team members, with contact information, will be posted at each station on the Peer Support bulletin board. Fire Department personnel will be able to contact any one of the members from the team based on their individual preference. Each member of the Peer Support Team will be responsible for making sure that their contact information is kept current. If a member of a Peer Support Team no longer wishes to be on the team, it is their responsibility to insure that their name is removed from the Peer Support Team list.
**Peer support is to be considered informal. Once contact is made between a Peer Support Team member and an employee, they will determine together how they would like to converse or meet up.
**Peer Support Team member and employee will be able to speak and work through the behavioral health concern together. If the issue is resolved or relieved, no other referral may be necessary.
**Peer Support Team members will be able to refer Fire Department personnel to a health professional and/or the Fire Department’s appointed chaplains if the employee seeking help requests or agrees to further referral. A list of prescreened health professionals, who understand the unique aspects of our job, will be posted at each station on the Peer Support bulletin board.
**'''''If an employee chooses not to utilize the peer support program, they are encouraged to use the City's Employee Assistance Program and/or any other means to seek professional behavioral health help.'''''

'''Potentially Stressful Incident Procedure:''' 
* The on-duty Battalion Chief will contact the Peer Support Coordinator (PSC) or their designee. They will provide details of the incident and names of involved crew members.
* The Peer Support Coordinator will contact any on-duty peer support members to speak with the firefighters involved in the incident.
* The firefighters and the peer support members (and their units if necessary) may be taken out of service while discussing the incident.
* On-duty peer support members will determine what additional actions, if any, need to be taken.
* The Peer Support team will follow up individually with the firefighters as necessary or as requested by the firefighter.
* If CISM is deemed necessary, the Peer Support Coordinator, or their designee, will make arrangements for an immediate diffusing session and, if necessary, a formal debriefing within 72 hours of the incident 

* Examples of incidents that may call for Peer Support/CISM include but are not limited to:
**Serious injury or death to a fellow emergency worker
**Multiple casualty incidents
**Suicide of a crewmember
**Death of a child
**Death or serious injury of a civilian resulting from emergency service operations
**Prolonged or extraordinary rescue or recovery operations with expenditures of intense physical or emotional energy.
**Intensive media coverage and scrutiny.
**Note: Any incident may be deemed as a potentially stressful incident, based on the effect it has on the individual. 

* '''Special Considerations''' 
**If a firefighter is experiencing an immediate behavioral health crisis while on shift, and on scene of a 911 call, any peer support team member can assist them and has the ability to make a request to the incident commander or a fire officer that the firefighter be taken with them off scene. The incident commander or fire officer has the choice to reassign the firefighter to a different task or release the firefighter and peer support team member from the scene. If circumstances do not allow for the firefighter to be released from the scene, they should be released with a peer support member as soon as operationally possible. If the Battalion Chief is not on scene, they will be notified by the commanding officer.
**If a firefighter is experiencing an immediate behavioral crisis while on shift, but not on scene of a 911 call, the Battalion Chief will be contacted and will be informed that the firefighter and peer support member assisting them (and their units if necessary) will be taken out of service. No other information will need to be provided to the Battalion Chief at that time. If the firefighter experiencing a behavioral health crisis needs to leave for the rest of the shift, the Battalion Chief will be notified, and the firefighter will be placed on unscheduled leave for the remainder of the shift.

* '''Peer Support Program Training'''
**Peer Support Team:
***At a minimum, individuals that serve on the Peer Support Team will have successfully completed the IAFF Peer Support Team training program or other approved course. All Peer Support Team Members will complete at least 8 hours of continued education training each calendar year. The training will be approved and/or provided by the Peer Support Coordinator or their designee. Training will be coordinated through the Division Chief of Training.
***New members wishing to join the Peer Support Team will make their request known to the Peer Support Coordinator or designee. The Peer Support Coordinator will coordinate with Fire Administration to get the requesting person into an approved peer support training program.
**All Personnel:
***At minimum, formal Behavioral Health Training will be provided to all members annually. The Peer Support Coordinator will coordinate with the Chief of Training to schedule and provide this training, which will be related to behavioral health awareness, prevention, mitigation, and treatment.

[[Category:Rules and Regulations]]

Peer Support / CISM

2025-07-09T20:58:02Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - ADMINISTRATIVE==
===110.03 Peer Support / CISM===

===PURPOSE:===
The purpose of this policy is to establish a behavioral health support network for Maitland Fire Rescue Department personnel. The Peer Support Program will serve as a resource for fire department personnel seeking assistance when experiencing behavioral health concerns. The program will also provide periodic training and information to educate all members of the fire department.

===GENERAL STATEMENTS:===
Emergency response personnel face more than physical risks. The psychological consequences of exposure to trauma in the fire service can result in high levels of burnout, long-term emotional difficulties and other life-disrupting problems.

'''''Definitions:'''''

Peer Support Team - A comprehensive list of employees who are members of the Maitland Fire Rescue Department and who have been trained to assist other first responders who are experiencing any concerns related to their behavioral health. The Peer Support Team may also include retirees and other designated persons, i.e. chaplains. 

Health Professional - An individual who is licensed to assist employees experiencing behavioral health concerns. Health Professionals include, but are not limited to: Psychologists, Psychiatrists, Psychotherapists, Family and Marriage Counselors and Addiction Counselors. Health Professionals utilized by the Peer Support Team will be licensed, trained and experienced in counseling first responder personnel. 

Behavioral health – Encompasses all facets of mental health including substance abuse, depression, anxiety, PTSD and any other emotional or psychological problems 

Mandated Reporter – Any person who is aware or made aware of abuse, sexual abuse, abandonment, or neglect of a child or vulnerable adult is required to immediately report to the central abuse hotline in writing, via the toll-free phone number, or through electronic reporting. Reporting requirements are outlined by Florida State Statutes 39.201 and 415.1034. 

'''''Confidentiality''''' 
Confidentiality is integral to the Peer Support Program. Except as outlined below, all participants agree to protect the confidentiality of those for whom assistance is provided. Peer support team members will not share or divulge private information obtained while acting in a peer support capacity with any other employee, family member, friend, supervisor or management.
Exception: If an individual is identified to pose an immediate threat to themselves or others, the Peer Support Team member will arrange immediate intervention as appropriate, up to and including requesting law enforcement intervention. Additionally, all Maitland Fire Rescue Department employees must act as Mandated Reporters when made aware of any reports of abuse as outline in FS 39.201 and FS 415.1034.

===PROCEDURE:===
* '''General Operating Procedures:'''
**A list of Peer Support Team members, with contact information, will be posted at each station on the Peer Support bulletin board. Fire Department personnel will be able to contact any one of the members from the team based on their individual preference. Each member of the Peer Support Team will be responsible for making sure that their contact information is kept current. If a member of a Peer Support Team no longer wishes to be on the team, it is their responsibility to insure that their name is removed from the Peer Support Team list.
**Peer support is to be considered informal. Once contact is made between a Peer Support Team member and an employee, they will determine together how they would like to converse or meet up.
**Peer Support Team member and employee will be able to speak and work through the behavioral health concern together. If the issue is resolved or relieved, no other referral may be necessary.
**Peer Support Team members will be able to refer Fire Department personnel to a health professional and/or the Fire Department’s appointed chaplains if the employee seeking help requests or agrees to further referral. A list of prescreened health professionals, who understand the unique aspects of our job, will be posted at each station on the Peer Support bulletin board.
**'''''If an employee chooses not to utilize the peer support program, they are encouraged to use the City's Employee Assistance Program and/or any other means to seek professional behavioral health help.'''''

'''Potentially Stressful Incident Procedure:''' 
* The on-duty Battalion Chief will contact the Peer Support Coordinator (PSC) or their designee. They will provide details of the incident and names of involved crew members.
* The Peer Support Coordinator will contact any on-duty peer support members to speak with the firefighters involved in the incident.
* The firefighters and the peer support members (and their units if necessary) may be taken out of service while discussing the incident.
* On-duty peer support members will determine what additional actions, if any, need to be taken.
* The Peer Support team will follow up individually with the firefighters as necessary or as requested by the firefighter.
* If CISM is deemed necessary, the Peer Support Coordinator, or their designee, will make arrangements for an immediate diffusing session and, if necessary, a formal debriefing within 72 hours of the incident 

Examples of incidents that may call for Peer Support/CISM include but are not limited to:
**Serious injury or death to a fellow emergency worker
**Multiple casualty incidents
**Suicide of a crewmember
**Death of a child
**Death or serious injury of a civilian resulting from emergency service operations
**Prolonged or extraordinary rescue or recovery operations with expenditures of intense physical or emotional energy.
**Intensive media coverage and scrutiny.
**Note: Any incident may be deemed as a potentially stressful incident, based on the effect it has on the individual. 

* '''Special Considerations''' 
**If a firefighter is experiencing an immediate behavioral health crisis while on shift, and on scene of a 911 call, any peer support team member can assist them and has the ability to make a request to the incident commander or a fire officer that the firefighter be taken with them off scene. The incident commander or fire officer has the choice to reassign the firefighter to a different task or release the firefighter and peer support team member from the scene. If circumstances do not allow for the firefighter to be released from the scene, they should be released with a peer support member as soon as operationally possible. If the Battalion Chief is not on scene, they will be notified by the commanding officer.
**If a firefighter is experiencing an immediate behavioral crisis while on shift, but not on scene of a 911 call, the Battalion Chief will be contacted and will be informed that the firefighter and peer support member assisting them (and their units if necessary) will be taken out of service. No other information will need to be provided to the Battalion Chief at that time. If the firefighter experiencing a behavioral health crisis needs to leave for the rest of the shift, the Battalion Chief will be notified, and the firefighter will be placed on unscheduled leave for the remainder of the shift.

* '''Peer Support Program Training'''
**Peer Support Team:
***At a minimum, individuals that serve on the Peer Support Team will have successfully completed the IAFF Peer Support Team training program or other approved course. All Peer Support Team Members will complete at least 8 hours of continued education training each calendar year. The training will be approved and/or provided by the Peer Support Coordinator or their designee. Training will be coordinated through the Division Chief of Training.
***New members wishing to join the Peer Support Team will make their request known to the Peer Support Coordinator or designee. The Peer Support Coordinator will coordinate with Fire Administration to get the requesting person into an approved peer support training program.
**All Personnel:
***At minimum, formal Behavioral Health Training will be provided to all members annually. The Peer Support Coordinator will coordinate with the Chief of Training to schedule and provide this training, which will be related to behavioral health awareness, prevention, mitigation, and treatment.

[[Category:Rules and Regulations]]

Main Page

2025-07-09T20:54:20Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || May-24
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Public Information and Media Contact

2025-07-09T20:54:01Z

Mfrdmanager: /* GENERAL STATEMENTS: */

==Section 1 - ADMINISTRATIVE==
===110.04 Public Information & Media Contact===

===PURPOSE:===
* To establish a policy which will facilitate the flow of information between the Maitland Fire Rescue Department, the media, and the general public.

===GENERAL STATEMENTS:===
'''Responsibility'''

All personnel within the Maitland Fire Rescue Department are committed to and recognize the right of the public and news media to be fully and accurately informed on matters concerning public safety. In order to maintain this philosophy, all members of this department will strive to maintain a relationship of trust; cooperation, mutual respect and a free flow of information with the public and news media without favoritism.
* The Incident Commander (IC) shall be responsible for the management of public information when on scene of an incident. The IC shall discuss the release of information with the Fire Chief or on-call Chief..
* Any major incident likely to attract news media attention shall be brought to the attention of the On-Call Chief, Deputy Chief and/or the Fire Chief cell phone or the OC Communications Center.
* At multi-agency incidents, the agency having primary jurisdiction will be responsible for the coordination and release of information to the media.
* Members of the media will often respond to a scene that normally would not require the presence of Administrative personnel. In such cases, the IC or his/her designee should be prepared to provide a media briefing as soon as their command responsibilities permit.
* Any public records requests must be directed to the appropriate records custodian ie: City Clerk
'''Interview Guidelines'''
* Information released to the media should relate only to the facts of the incident.
* No determination as to the cause of an incident shall be released. Questions relating to the cause shall be referred to the appropriate investigative agency (i.e., Maitland’s Fire Marshal, State Fire Marshal, Florida Highway Patrol, Maitland P.D or Orange County Sheriff’s Office).
Under NO circumstance shall the names of fatalities or injured persons be
released unless authorized by Fire Administration or the appropriate investigative
agency.
* At no time shall Maitland Fire Rescue member’s personal information be provided to the news media. All requests for such information shall be immediately referred to Fire Administration via the chain of command.
* When, in the opinion of the IC, an incident results in what may be a potentially controversial situation, the on-call Chief shall be contacted and briefed on the situation. The on-call Chief will consult with the Fire Chief or their designee and may respond to the scene depending on the situation.
* When a representative of the news media requests interviews or information from department personnel at any time other than that described in the above section, the request shall be referred to Fire Administration via the chain of command.
'''Media Relations'''
* At the scene of any event of public interest, representatives of the news media will be permitted to conduct interviews, take photographs, and otherwise perform their assigned tasks provided their activity is not in violation of the guidelines established in this SOP, and provided such activity does not interfere with fire department operations.
* Photographs and videotape may be taken from any area where the news media representatives have been given access. Areas of access for news media representatives on scene of an incident will include:
**Any areas open to the public
**Any designated area set aside for news media briefings.
**Any area to which the news media representatives are provided guided access to by the IC, or his/her designee.
* News media representatives shall be permitted to interview victims of an incident who have consented to such interviews providing:
**The victim is not receiving medical attention.
**The victim appears able to make sound decisions, is not visibly upset, severely injured or emotionally distraught.
**Investigative personnel have completed their interviews.
**If a victim desires not to be interviewed, the news media representatives will be informed of the victim's decision.

[[Category:Rules and Regulations]]

Main Page

2025-07-09T20:48:10Z

Mfrdmanager: /* 110 Rules and Regulations */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || Nov-13
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 || Jul-24
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Personal Leave

2025-07-09T20:47:34Z

Mfrdmanager: /* Bereavement Leave */

==Section 1 - ADMINISTRATIVE==
===110.34 Personal Leave===

===PURPOSE:===

The purpose of this policy is to guide how the department governs personal leave as well as how each member utilizes their leave hours. The accrual of personal leave hours is per the City of Maitland Personnel Policies and Procedures Manual.

===PROCEDURE:===
General Rules:
All Members Personal Leave
Anyone who takes time off without sufficient accumulated personal leave shall not be paid for those hours. Prior approval is required. A negative balance shall not be permitted. Disciplinary action may result.
Except in cases covered by the City of Maitland Personnel Policies and Procedures 8.12 Family and Medical Leave Act, each member is responsible for ensuring he/she possesses adequate sick or personal leave time before absence from work.
Each Battalion Chief shall be responsible for scheduling leave for the members on his/her shift fairly and equitably. 
'''Personal Leave Bidding:'''
The personal leave bid process will be conducted yearly on 3 consecutive shifts starting November 1st and ending on November 3rd. Personnel are not required to attend the bidding. The Battalion Chief shall allow alternate participation by members not on-duty as deemed appropriate by the Deputy Fire Chief. 
The date range for the personal leave bidding will be from January 1st through December 31st for the following calendar year of the bidding dates.
A Battalion Chief will oversee the bidding process.
Rank then seniority will determine the bidding order, with the most senior/rank 24-hour shift personnel bidding first and the least senior 24-hour shift personnel bidding last.
If there is more than one individual with the same date of hire, the Battalion Chief will determine their bidding order by badge number and alternating each round.
In bidding order, each person will bid their first choice, then each person will bid their second choice, and so on. 
The trading of personal leave shifts will not be permitted.
First and second personal leave requests are permitted during the bidding. 
The max number of bidding rounds will be determined by the member's years on with the Department as of January 1st.
* Under 1 year = max of 5 shifts or 120 hours
* Over 1 year and under 5 years = max of 8 shifts or 192 hours
* Over 5 years and under 10 years = max of 11 shifts or 264 hours
* Over 10 years = max of 13 shifts or 312 hours
There is no minimum number of rounds that an individual has to bid on.
A maximum of 8 concurrent shifts can be bid on per round.
Additional Personal Leave Requests:
After the personal leave bid process is complete, additional personal leave requests are to be made through Crew Sense beginning 0700 on December 1st for the upcoming calendar year. (Following the bidding process, the department wants to give personnel sufficient time to evaluate the unclaimed dates and determine availability options) 
'''Battalion Chief Personal Leave:''' 
The Deputy Fire Chief or their appointed designee shall be responsible for the scheduling of personal leave for Battalion Chiefs.
Personal leave requests for Battalion Chiefs will be made through CrewSense.
Battalion Chiefs can schedule personal leave requests for up to one year in advance.
Personal leave for Battalion Chiefs will not affect or be affected by personal leave from any other position/rank in the Fire Department.
Second personal leave requests do not apply to the Battalion Chief position. 
'''Fire Administration Personal Leave:'''
The Fire Chief or their appointed designee is responsible for scheduling personal leave for all others within the Department. 
'''Personal Leave Rules and Regulations: '''
First personal leave requests
Approved for the entire calendar year.
In the event of a shift change, approved first personal leave requests will be granted for the person moving to the different shift and the current person(s) already assigned to that shift who have approved first personal leave.
Second personal leave requests
Once a shift falls below or is expected to fall below minimum staffing (12), second personal leave requests will be canceled and a department wide e-mail will be sent by the Battalion Chief with the approximate date range.
Second personal leave requests will be guaranteed 96 hours before the start of the approved date. (I.e. the approved personal leave date starts at 0700 on the 15th. It will be guaranteed at 0700 on the 11th).
Back-up time trades should be considered for all 2nd personal leave requests. 
'''Concurrent personal leave requests''' 
There is an 8-shift max of concurrent shifts off by 24-hour personnel. These time off shifts are inclusive of personal leave, time trades, and safety days.
Only two-second personal leave requests will be approved within a concurrent 2 to 8 shift time off the frame.
Second personal leave requests within a 2 to 8 concurrent time off frame are guaranteed 96 hours before the start of the first-time off shift and throughout the remainder of the concurrent time off. 
'''Personal leave requests for Christmas Day and Thanksgiving Day''' 
Christmas Day and Thanksgiving Day will be excluded from the personal leave bidding process.
Christmas Day and Thanksgiving Day personal leave can be divided into time off blocks per personal leave opening. Request window for these 2 days will be submitted to their Battalion Chief 30 days prior to the event and the blocks will be divided based on requests 14 days prior to.
These time off blocks will be determined by the same process as the bidding process. 
'''Safety Days'''
Safety days will be utilized as personal leave requests and will follow the same guidelines/procedures. 
'''Cancellation of approved time off'''
If a member cancels an approved personal leave, safety day, and/or time trade, a notification will be made via verbal, written, or email to the Battalion Chief. The Battalion Chief will be responsible for removing the approved time off requests via CrewSense and updating staffing assignments as deemed necessary. A department-wide email will be sent out notifying members of the vacancy.

===BEREAVEMENT LEAVE===
Employees will be able to take up to three shifts upon approval from the Fire Chief or their Designee. As per City policy, if additional time is requested, the Fire Chief may approve additional time. This additional time shall be personal leave or leave without pay and will be processed on a case-by-case basis. 

Incidents where bereavement leave is requested, shift personnel shall contact the on-duty Battalion Chief and advise them of the situation. 

The on-duty Battalion Chief must review the information and comply with elements contained in City of Maitland Personnel Policies and Procedures 7.04 Leave of Absence with Pay A. Bereavement Leave. 

The on-duty Battalion Chief shall notify the Deputy Chief during normal business hours or the on-call chief if an incident occurs during nights or weekends.

Personal Leave

2025-07-09T20:47:14Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - ADMINISTRATIVE==
===110.34 Personal Leave===

===PURPOSE:===

The purpose of this policy is to guide how the department governs personal leave as well as how each member utilizes their leave hours. The accrual of personal leave hours is per the City of Maitland Personnel Policies and Procedures Manual.

===PROCEDURE:===
General Rules:
All Members Personal Leave
Anyone who takes time off without sufficient accumulated personal leave shall not be paid for those hours. Prior approval is required. A negative balance shall not be permitted. Disciplinary action may result.
Except in cases covered by the City of Maitland Personnel Policies and Procedures 8.12 Family and Medical Leave Act, each member is responsible for ensuring he/she possesses adequate sick or personal leave time before absence from work.
Each Battalion Chief shall be responsible for scheduling leave for the members on his/her shift fairly and equitably. 
'''Personal Leave Bidding:'''
The personal leave bid process will be conducted yearly on 3 consecutive shifts starting November 1st and ending on November 3rd. Personnel are not required to attend the bidding. The Battalion Chief shall allow alternate participation by members not on-duty as deemed appropriate by the Deputy Fire Chief. 
The date range for the personal leave bidding will be from January 1st through December 31st for the following calendar year of the bidding dates.
A Battalion Chief will oversee the bidding process.
Rank then seniority will determine the bidding order, with the most senior/rank 24-hour shift personnel bidding first and the least senior 24-hour shift personnel bidding last.
If there is more than one individual with the same date of hire, the Battalion Chief will determine their bidding order by badge number and alternating each round.
In bidding order, each person will bid their first choice, then each person will bid their second choice, and so on. 
The trading of personal leave shifts will not be permitted.
First and second personal leave requests are permitted during the bidding. 
The max number of bidding rounds will be determined by the member's years on with the Department as of January 1st.
* Under 1 year = max of 5 shifts or 120 hours
* Over 1 year and under 5 years = max of 8 shifts or 192 hours
* Over 5 years and under 10 years = max of 11 shifts or 264 hours
* Over 10 years = max of 13 shifts or 312 hours
There is no minimum number of rounds that an individual has to bid on.
A maximum of 8 concurrent shifts can be bid on per round.
Additional Personal Leave Requests:
After the personal leave bid process is complete, additional personal leave requests are to be made through Crew Sense beginning 0700 on December 1st for the upcoming calendar year. (Following the bidding process, the department wants to give personnel sufficient time to evaluate the unclaimed dates and determine availability options) 
'''Battalion Chief Personal Leave:''' 
The Deputy Fire Chief or their appointed designee shall be responsible for the scheduling of personal leave for Battalion Chiefs.
Personal leave requests for Battalion Chiefs will be made through CrewSense.
Battalion Chiefs can schedule personal leave requests for up to one year in advance.
Personal leave for Battalion Chiefs will not affect or be affected by personal leave from any other position/rank in the Fire Department.
Second personal leave requests do not apply to the Battalion Chief position. 
'''Fire Administration Personal Leave:'''
The Fire Chief or their appointed designee is responsible for scheduling personal leave for all others within the Department. 
'''Personal Leave Rules and Regulations: '''
First personal leave requests
Approved for the entire calendar year.
In the event of a shift change, approved first personal leave requests will be granted for the person moving to the different shift and the current person(s) already assigned to that shift who have approved first personal leave.
Second personal leave requests
Once a shift falls below or is expected to fall below minimum staffing (12), second personal leave requests will be canceled and a department wide e-mail will be sent by the Battalion Chief with the approximate date range.
Second personal leave requests will be guaranteed 96 hours before the start of the approved date. (I.e. the approved personal leave date starts at 0700 on the 15th. It will be guaranteed at 0700 on the 11th).
Back-up time trades should be considered for all 2nd personal leave requests. 
'''Concurrent personal leave requests''' 
There is an 8-shift max of concurrent shifts off by 24-hour personnel. These time off shifts are inclusive of personal leave, time trades, and safety days.
Only two-second personal leave requests will be approved within a concurrent 2 to 8 shift time off the frame.
Second personal leave requests within a 2 to 8 concurrent time off frame are guaranteed 96 hours before the start of the first-time off shift and throughout the remainder of the concurrent time off. 
'''Personal leave requests for Christmas Day and Thanksgiving Day''' 
Christmas Day and Thanksgiving Day will be excluded from the personal leave bidding process.
Christmas Day and Thanksgiving Day personal leave can be divided into time off blocks per personal leave opening. Request window for these 2 days will be submitted to their Battalion Chief 30 days prior to the event and the blocks will be divided based on requests 14 days prior to.
These time off blocks will be determined by the same process as the bidding process. 
'''Safety Days'''
Safety days will be utilized as personal leave requests and will follow the same guidelines/procedures. 
'''Cancellation of approved time off'''
If a member cancels an approved personal leave, safety day, and/or time trade, a notification will be made via verbal, written, or email to the Battalion Chief. The Battalion Chief will be responsible for removing the approved time off requests via CrewSense and updating staffing assignments as deemed necessary. A department-wide email will be sent out notifying members of the vacancy.

===Bereavement Leave===
Employees will be able to take up to three shifts upon approval from the Fire Chief or their Designee. As per City policy, if additional time is requested, the Fire Chief may approve additional time. This additional time shall be personal leave or leave without pay and will be processed on a case-by-case basis. 

Incidents where bereavement leave is requested, shift personnel shall contact the on-duty Battalion Chief and advise them of the situation. 

The on-duty Battalion Chief must review the information and comply with elements contained in City of Maitland Personnel Policies and Procedures 7.04 Leave of Absence with Pay A. Bereavement Leave. 

The on-duty Battalion Chief shall notify the Deputy Chief during normal business hours or the on-call chief if an incident occurs during nights or weekends.

Personal Leave

2025-07-09T20:46:04Z

Mfrdmanager: /* PROCEDURE: */

Lock out Tag Out Procedure

2025-07-09T20:40:48Z

Mfrdmanager: /* PROCEDURE: */

==Section 1 - TRAINING AND SAFETY==
===130.18 Lock Out Tag Out Procedure===

===PURPOSE:===

This Standard Operating Guideline (SOG) shall be followed whenever personnel are working in or around energized machinery or equipment (electrical, air pressure, water pressure, spring pressure, hydraulics, or other potential energy sources). This guideline covers emergency responses in which unexpected energizing, start-up, or shutdown could cause injury to a patient or rescuers. Personnel shall utilize the Lock-out/Tag-out procedure when working around any potential sources of energy supplied to said equipment or machinery.

===SCOPE:===

This procedure is to be followed by all personnel when securing power to machinery in which crews intend to operate in, near, or on with the specific intentions of rescuing a trapped or endangered person.

===PROCEDURE:===

* Identify the need for a hazard Lock-out/Tag-out.
* Whenever the need for a Lock-out/Tag-out procedure is identified, first check to see if the building official/equipment operator has initiated the Lock-out/Tag-out procedure. If they have, add your company lock and/or tag to those already in place.
* If the Lock-out/Tag-out procedures have not been initiated, then MFRD personnel will initiate this process.
* Notify all affected personnel that a Lock-out/Tag-out procedure is required and provide the reason why it is necessary (e.g., a patient trapped in an elevator).
* If available, with the assistance of the building official/equipment operator, evaluate and determine the safest operation mode of equipment/machinery that will ensure the safety of both the victim and rescuers (e.g., leaving the hydraulic piston in place, securing the electrical power supply, bleeding energy source).
* Operate the disconnect switch, valve, circuit breaker, or other isolating device(s) so that the equipment is isolated from its energy source. Before manipulating any such devices, the Company Officer must understand the potential outcome.
* Dissipate and isolate all stored energy (if applicable), such as that found in springs, elevated machine members, rotating parts, hydraulic systems, air, gas, steam, or water pressure. All stored energy must be dissipated or restrained by methods such as repositioning, blocking, bleeding down, etc.
* Lock out the energy isolation device(s) with approved energy Lock-out/Tag-out device(s), individual company lock(s), and/or tags. If more than one company is working at the same incident, each company shall place their individual lock(s) and/or tags on the energy Lock-out/Tag-out location for each piece of equipment or machinery involved in the incident.
* If it is impossible to use a secure lock on a piece of equipment or machinery, another positive means of disconnecting the circuit or equipment must be used. Other positive means may include unplugging, disconnecting the conductors, or removing fuses. In this case, the tag must be placed on the plug, conductor, fuse brackets, etc. If no positive means can be used, place a radio-equipped firefighter stationed at the controls to prevent the machine/equipment from being activated.
* Only after the machine/equipment has been properly locked/tagged out shall emergency personnel begin to work to remove the entangled/trapped patient. Always try to have a representative of the company or equipment operator where the incident is located to assist with their expertise on the equipment.
* The key(s) to the Lock-out/Tag-out device shall remain with the Incident Commander/Company Officer once the lock has been applied.
* If an investigation by the Fire Department or any other agency is required, our Lock-out/Tag-out equipment shall be photographed and left in place until the investigation is completed and/or a Chief Officer authorizes its removal.
* If any piece of equipment or energized machinery must remain locked/tagged out for investigative or safety purposes – Fire Administration, Fire Prevention, and the building representative/responder must be notified. Notifications of building representatives/responders shall be recorded within the Fire Report (NIFRs).

Lock out Tag Out Procedure

2025-07-09T20:39:24Z

Mfrdmanager: Created page with "==Section 1 - TRAINING AND SAFETY== ===130.18 Lock Out Tag Out Procedure=== ===PURPOSE:=== This Standard Operating Guideline (SOG) shall be followed whenever personnel are w..."

==Section 1 - TRAINING AND SAFETY==
===130.18 Lock Out Tag Out Procedure===

===PURPOSE:===

This Standard Operating Guideline (SOG) shall be followed whenever personnel are working in or around energized machinery or equipment (electrical, air pressure, water pressure, spring pressure, hydraulics, or other potential energy sources). This guideline covers emergency responses in which unexpected energizing, start-up, or shutdown could cause injury to a patient or rescuers. Personnel shall utilize the Lock-out/Tag-out procedure when working around any potential sources of energy supplied to said equipment or machinery.

===SCOPE:===

This procedure is to be followed by all personnel when securing power to machinery in which crews intend to operate in, near, or on with the specific intentions of rescuing a trapped or endangered person.

===PROCEDURE:===

Identify the need for a hazard Lock-out/Tag-out.
Whenever the need for a Lock-out/Tag-out procedure is identified, first check to see if the building official/equipment operator has initiated the Lock-out/Tag-out procedure. If they have, add your company lock and/or tag to those already in place.
If the Lock-out/Tag-out procedures have not been initiated, then MFRD personnel will initiate this process.
Notify all affected personnel that a Lock-out/Tag-out procedure is required and provide the reason why it is necessary (e.g., a patient trapped in an elevator).
If available, with the assistance of the building official/equipment operator, evaluate and determine the safest operation mode of equipment/machinery that will ensure the safety of both the victim and rescuers (e.g., leaving the hydraulic piston in place, securing the electrical power supply, bleeding energy source).
Operate the disconnect switch, valve, circuit breaker, or other isolating device(s) so that the equipment is isolated from its energy source. Before manipulating any such devices, the Company Officer must understand the potential outcome.
Dissipate and isolate all stored energy (if applicable), such as that found in springs, elevated machine members, rotating parts, hydraulic systems, air, gas, steam, or water pressure. All stored energy must be dissipated or restrained by methods such as repositioning, blocking, bleeding down, etc.
Lock out the energy isolation device(s) with approved energy Lock-out/Tag-out device(s), individual company lock(s), and/or tags. If more than one company is working at the same incident, each company shall place their individual lock(s) and/or tags on the energy Lock-out/Tag-out location for each piece of equipment or machinery involved in the incident.
If it is impossible to use a secure lock on a piece of equipment or machinery, another positive means of disconnecting the circuit or equipment must be used. Other positive means may include unplugging, disconnecting the conductors, or removing fuses. In this case, the tag must be placed on the plug, conductor, fuse brackets, etc. If no positive means can be used, place a radio-equipped firefighter stationed at the controls to prevent the machine/equipment from being activated.
Only after the machine/equipment has been properly locked/tagged out shall emergency personnel begin to work to remove the entangled/trapped patient. Always try to have a representative of the company or equipment operator where the incident is located to assist with their expertise on the equipment.
The key(s) to the Lock-out/Tag-out device shall remain with the Incident Commander/Company Officer once the lock has been applied.
If an investigation by the Fire Department or any other agency is required, our Lock-out/Tag-out equipment shall be photographed and left in place until the investigation is completed and/or a Chief Officer authorizes its removal.
If any piece of equipment or energized machinery must remain locked/tagged out for investigative or safety purposes – Fire Administration, Fire Prevention, and the building representative/responder must be notified. Notifications of building representatives/responders shall be recorded within the Fire Report (NIFRs).

Main Page

2025-07-09T20:37:22Z

Mfrdmanager: /* 130 Training and Safety */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || Nov-13
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 ||
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|-
| 130.18|| [[Lock out Tag Out Procedure]]|| Nov-24 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Main Page

2025-07-09T20:35:56Z

Mfrdmanager: /* 210 Fire Suppression */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || Nov-13
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 ||
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-24
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Incident Photos, Recordings & Personal Camera Use

2025-07-09T20:35:31Z

Mfrdmanager: /* PROCEDURE: */

==Section 2 - EMERGENCY OPERATIONS==
===210.10 Incident Photos, Recordings & Personal Camera Use===

===PURPOSE:===
To establish guidelines on the uses of photography cameras, voice recorders and video recorders.

===PROCEDURE:===
* Any electronic device that has the capability of recording events either through photography, voice or video, must be approved by the Fire Chief before such recordings may take place.
* All photographs/recordings are the property of the City of Maitland Fire Rescue Department unless approval to release has been granted by the Fire Chief.
* The use of these devices must not interfere with daily operations at the Fire Department.
* The department is not responsible for damaged, lost or stolen personal recording devices.
* All images, videos, recordings taken by MFRD personnel must have authorization from the Fire Chief or designee to distribute, post (Social Media), print, email, or copy.
* Photos, videos, or any recordings obtained, shall be used strictly for clinical documentation or training purposes only.
* These policies apply to all MFRD department personnel and any individual that represents the department such as a civilian rider, a student from a Fire Academy, or EMT/Paramedic Program.

[[Category:Fire Operations - Fire Suppression]]

Main Page

2025-07-09T20:32:58Z

Mfrdmanager: /* 220 EMS */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || Nov-13
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 ||
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-13
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Apr-24
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Quality Management Program

2025-07-09T20:32:09Z

Mfrdmanager: /* Summary: */

==Section 2 - EMERGENCY OPERATIONS==
===220.14 Quality Management Program===

===PURPOSE:===
To establish the review of EMS incident reports and on scene care to identify and continually measure the quality of emergency medical care being provided by Maitland Fire Rescue personnel. It is the intent of these guidelines to meet and/or exceed the requirements of Chapter 401, Florida Statutes and FAC 64-E (section 8). 

This review will be used to enhance training and Practice Parameter development/revision through the direction of the Medical Director. This process will improve the overall quality of service provided by the Maitland Fire Rescue Department. Maitland Fire/Rescue Department respects the privacy rights of patients as well as all EMS system providers and will to the greatest extent possible; protect individually identifiable information from public disclosure consistent with Federal HIPAA guidelines. This QM plan details the first four phases of the Maitland Fire/Rescue Department’s medical services QM plan:
* Patient Care Report (PCR) documentation standards.
* In-house PCR QM reviews within each provider agency
* EMS Medical Director QM Patient Care Report reviews
* In-house training as follow up to PCR review

===PROCEDURE:===
===Documentation Standards===
Maitland Fire/Rescue Department has developed a minimum documentation standard for over 50 different categories of patient encounters. Each category has specific documentation guidelines to assure complete documentation of the patient’s condition, as well as the treatments provided by the EMS providers. 

A copy of the Maitland Fire/Rescue Department’s QM Documentation Criteria can be found at the end of this document, and is incorporated into the QM plan. Every PCR reviewed by the agency’s EMS representative or EMS Medical Director shall be evaluated based on these standards.
===Patient Care Report Review Standards===
Patient Care Report (PCR) reviews shall be conducted on an on-going basis to provide feedback to the individual providers and the EMS system as a whole. PCR reviews shall be completed internally within Maitland Fire Rescue Department EMS and externally by the EMS Medical Director.

===PCR Review:===
* Maitland Fire/Rescue Department EMS Agency representative (Shift OIC/Lieutenant, Engineer and/or Preceptors while precepting a FIT intern) will conduct reviews on every PCR completed as logged and filed within the agency per calendar shift.
* Maitland Fire Rescue Department will perform PCR reviews to select EMS calls for service that were unusual, unique, or highly critical for training purposes at the department’s next scheduled Medical Director meeting.
* QM’s are to be completed on all reports from the previous shift by 1700hrs.
* MFRD Battalion Chiefs or Lieutenants riding up in the Battalion Chief position shall be responsible for checking the completion of all QA’s monthly to ensure no missing reports.

Any discrepancies or deviations from standing protocols are to be noted and forwarded to the Fire Chief or their designee and if need be to the Medical Director for review and evaluation. 

===Medical Director Review:===
The Medical Director shall review the selected PCRs during the monthly Medical Director meeting and issue a written summary of specific and general findings if deemed necessary. This documentation shall be utilized for the agency to provide additional feedback to the individual providers, as well to address agency wide issues.

===QM Review:===
After the PCR is completed and reviewed on a shift level, it will be ready for the QM review. The Battalion Chief and/or a Lieutenant riding up in the Battalion Chief position will be responsible for completing all QMs from the previous shift (72 hours). Completed PCR reports that require QM review include all transports by a MFRD rescue, ALS refusals, Code terminations, and NCNV calls. 

If trends are noted in patient care or treatment the information gathered in the QA program will be used to guide company- wide continued education. The individual provider will have the opportunity to provide written comments regarding the review of the care rendered on the call. If a questionable pattern of behavior is identified in an individual provider, the Medical Director or a designee may choose to do direct clinical observation of the care of that provider in the field. Such reviews are not punitive but aimed at improving the provider's care.

===Summary:===
The goal of the EMS QM process is to improve patient care through the use of prospective training on documentation standards, retrospective PCR reviews and direct clinical performance observations by Maitland Fire Rescue Department Emergency Services. The cooperation of all EMS System stakeholders in establishing benchmarks and opportunities for improvement is vital and valuable. Finally, this plan outlines the basic, minimum requirement for EMS QM activities for Maitland Fire Rescue Department EMS. All members are strongly encouraged to exceed the standards identified here to assure the highest quality patient care possible.

[[File:QA_Page_01.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_02.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_03.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_04.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_05.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_06.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_07.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_08.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_09.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_10.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_11.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_12.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_13.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_14.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_15.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_16.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_17.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_18.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_19.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_20.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_21.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_22.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_23.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_24.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_25.jpg|800px|thumb|left|QA Forms]]

[[Category:Fire Operations - EMS]]

Quality Management Program

2025-07-09T20:31:14Z

Mfrdmanager: /* QM Review: */

Quality Management Program

2025-07-09T20:30:48Z

Mfrdmanager: /* PCR Review: */

==Section 2 - EMERGENCY OPERATIONS==
===220.14 Quality Management Program===

===PURPOSE:===
To establish the review of EMS incident reports and on scene care to identify and continually measure the quality of emergency medical care being provided by Maitland Fire Rescue personnel. It is the intent of these guidelines to meet and/or exceed the requirements of Chapter 401, Florida Statutes and FAC 64-E (section 8). 

This review will be used to enhance training and Practice Parameter development/revision through the direction of the Medical Director. This process will improve the overall quality of service provided by the Maitland Fire Rescue Department. Maitland Fire/Rescue Department respects the privacy rights of patients as well as all EMS system providers and will to the greatest extent possible; protect individually identifiable information from public disclosure consistent with Federal HIPAA guidelines. This QM plan details the first four phases of the Maitland Fire/Rescue Department’s medical services QM plan:
* Patient Care Report (PCR) documentation standards.
* In-house PCR QM reviews within each provider agency
* EMS Medical Director QM Patient Care Report reviews
* In-house training as follow up to PCR review

===PROCEDURE:===
===Documentation Standards===
Maitland Fire/Rescue Department has developed a minimum documentation standard for over 50 different categories of patient encounters. Each category has specific documentation guidelines to assure complete documentation of the patient’s condition, as well as the treatments provided by the EMS providers. 

A copy of the Maitland Fire/Rescue Department’s QM Documentation Criteria can be found at the end of this document, and is incorporated into the QM plan. Every PCR reviewed by the agency’s EMS representative or EMS Medical Director shall be evaluated based on these standards.
===Patient Care Report Review Standards===
Patient Care Report (PCR) reviews shall be conducted on an on-going basis to provide feedback to the individual providers and the EMS system as a whole. PCR reviews shall be completed internally within Maitland Fire Rescue Department EMS and externally by the EMS Medical Director.

===PCR Review:===
* Maitland Fire/Rescue Department EMS Agency representative (Shift OIC/Lieutenant, Engineer and/or Preceptors while precepting a FIT intern) will conduct reviews on every PCR completed as logged and filed within the agency per calendar shift.
* Maitland Fire Rescue Department will perform PCR reviews to select EMS calls for service that were unusual, unique, or highly critical for training purposes at the department’s next scheduled Medical Director meeting.
* QM’s are to be completed on all reports from the previous shift by 1700hrs.
* MFRD Battalion Chiefs or Lieutenants riding up in the Battalion Chief position shall be responsible for checking the completion of all QA’s monthly to ensure no missing reports.

Any discrepancies or deviations from standing protocols are to be noted and forwarded to the Fire Chief or their designee and if need be to the Medical Director for review and evaluation. 

===Medical Director Review:===
The Medical Director shall review the selected PCRs during the monthly Medical Director meeting and issue a written summary of specific and general findings if deemed necessary. This documentation shall be utilized for the agency to provide additional feedback to the individual providers, as well to address agency wide issues.

===QM Review:===
After the PCR is completed and reviewed on a shift level, it will be ready for the QM review. The Battalion Chief and/or a Lieutenant riding up in the Battalion Chief position will be responsible for completing all QMs from the previous shift (72 hours). Completed PCR reports that require QM review include all transports by a MFRD rescue, ALS refusals, Code terminations, and NCNV calls. 

If trends are noted in patient care or treatment the information gathered in the QA program will be used to guide company- wide continued education. The individual provider will have the opportunity to provide written comments regarding the review of the care rendered on the call. If a questionable pattern of behavior is identified in an individual provider, the Medical Director or a designee may choose to do direct clinical observation of the care of that provider in the field. Such reviews are not punitive, but aimed at improving the providers care.

===Summary:===
The goal of the EMS QM process is to improve patient care through the use of prospective training on documentation standards, retrospective PCR reviews and direct clinical performance observations by Maitland Fire Rescue Department Emergency Services. The cooperation of all EMS System stakeholders in establishing benchmarks and opportunities for improvement is vital and valuable. Finally, this plan outlines the basic, minimum requirement for EMS QM activities for Maitland Fire Rescue Department EMS. All members are strongly encouraged to exceed the standards identified here to assure the highest quality patient care possible.

[[File:QA_Page_01.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_02.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_03.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_04.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_05.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_06.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_07.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_08.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_09.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_10.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_11.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_12.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_13.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_14.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_15.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_16.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_17.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_18.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_19.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_20.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_21.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_22.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_23.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_24.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_25.jpg|800px|thumb|left|QA Forms]]
[[File:QA_Page_26.jpg|800px|thumb|left|QA Forms]]

[[Category:Fire Operations - EMS]]

Main Page

2025-07-09T20:27:34Z

Mfrdmanager: /* 220 EMS */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || Nov-13
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 ||
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-13
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Jan - 22
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Jul-24
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Food Truck Inspection

2025-07-09T20:26:00Z

Mfrdmanager:

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===

Appendix A: Inspection Checklist 
Appendix B: Food Truck Approval Decal

[[File:Food_Truck_Sticker.jpg|500px|thumb|left|Food Truck Sticker]]

File:Food Truck Sticker.jpg

2025-07-09T20:25:33Z

Mfrdmanager:

Main Page

2025-07-09T20:24:12Z

Mfrdmanager: /* 330 Fire Inspection Program */

__NOTOC__
==Table of Contents==

'''Chris Morton, Fire Chief, is currently reviewing these Standard Operating Guidelines effective May 1, 2024''' 
'''[[File:Sign.jpg|200px|]]'''

==Section 1 - Administrative Policies==

===110 Rules and Regulations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 110.01 || [[Incident Command]] || Aug-08 || June-22
|-
| 110.02 || [[Chief Officer Rotation and Notification]] || Aug-08 || May-20
|-
| 110.03 || [[Peer Support / CISM]] || Aug-08 || July-22
|-
| 110.04 || [[Public Information and Media Contact]] || Aug-08 || Nov-13
|-
| 110.05 || [[Red Flag Rules]] || July-10 || Sep-17
|-
| 110.06|| [[City Employee Injuries]]|| Aug-08 || June-22
|-
| 110.07|| [[Conduct in the Fire Station]] || Aug-08 || June-22
|-
| 110.08|| [[Code of Conduct]]|| Aug-08 || Sep-17
|-
| 110.09|| [[Station Security]]|| Aug-08 || June-22
|-
| 110.10|| [[Personal Visits & Phone Calls]]|| Aug-08 || Sep-17
|-
| 110.11|| [[Receiving and Disbursement of Packages/Shipments]]|| July-10 || Sep-17
|-
| 110.12|| [[Time Trades]]|| Aug-08 || June-22
|-
| 110.13|| [[Personal Telecommunication Requirements]]|| Aug-08 || Sep-17
|-
| 110.14|| [[Promotional Requirements]]|| Aug-08 || Dec-22
|-
| 110.15|| [[Sick Leave]]|| Aug-08 || June-22
|-
| 110.16|| [[Requesting Shift Reassignment]]|| Aug-08 || Aug-22
|-
| 110.17|| [[Smoking / Tobacco Usage]]|| Aug-08 || Nov-13
|-
| 110.18|| [[Reclassification to Paramedic Grade Levels]]|| Aug-08 || Nov-23
|-
| 110.19|| [[Uniforms]]|| Aug-08 || Mar-25
|-
| 110.20|| [[Tattoos and Body Art]]|| July-10 || Nov-13
|-
| 110.21|| [[Commendation / Service Awards]]|| Aug-08 || Aug-22
|-
| 110.22|| [[Personnel Administration]]|| Aug-08 || Sep-22
|-
| 110.23|| [[Staffing]]|| Aug-08 || Sep-22
|-
| 110.24|| [[Procurement Card Usage]]|| Aug-08 || Aug-16
|-
| 110.25|| [[Financial Administration]]|| Aug-08 || Sep-17
|-
| 110.26|| [[Fire Department Budget Preparation]]|| Aug-08 || Nov-13
|-
| 110.27|| [[Honor Guard]]|| Jan-10 || Nov-13
|-
| 110.28|| [[Ride Alongs]]|| May-12 || Nov-13
|-
| 110.29|| [[Funerals / LODD ]][[File:Ops1.jpg|20px|]]|| Nov-14 ||
|-
| 110.30|| [[Firefighter Injury Notification]]|| Apr-15 || Sep-17
|-
| 110.31|| [[Donations/Contributions]]|| Apr-15 || Aug-16
|-
| 110.32|| [[Records Retention]]|| Apr-15 ||
|-
| 110.33|| [[Call Back Program for Chief Officers]]|| Sept-20 ||
|-
| 110.34|| [[Personal Leave]]|| Oct-20 ||
|-
| 110.35|| [[Assigned Vehicle]]|| Oct-20 ||
|-
| 110.36|| [[OT and Special Detail]]|| Sep-22 || Dec-22
|-
| 110.37|| [[Attendance Entry]]|| Sep-22 ||
|-
| 110.38|| [[Internal Affairs & Citizen Complaint Procedure]]|| Sep-22 ||
|}

===130 Training and Safety===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 130.01 || [[Member Development Program]] || Aug-08 || June-19
|-
| 130.02 || [[New Member Orientation Program]] || Aug-08 || Nov-15
|-
| 130.03 || [[Medical Director Meetings]] || Aug-08 || Jan-20
|-
| 130.04 || [[Occupational Health & Safety Program]] || Aug-08 || Nov-13
|-
| 130.05 || [[Physical Fitness Program]] || Aug-08 || Nov-13
|-
| 130.06 || [[Traffic Safety Vests]]|| Aug-08 || Sep-17
|-
| 130.07 || [[Vehicle Placement for Safety]] || Aug-08 || Sep-17
|-
|130.08 || [[Post Incident Analysis (PIA)]]|| Aug-08 || Sep-17
|-
| 130.09|| [[Near Miss Training/Reporting]]|| July-10 || Sep-17
|-
| 130.10|| [[Rope Training]]|| Apr-13 || Jan-20
|-
| 130.11|| [[Single Gas Monitors, Training and Safety]]|| Nov-14 || Sep-17
|-
| 130.12|| [[Bunker Gear Selection, Inspection and Maintenance]]|| Nov-14 || Apr-21
|-
| 130.13|| [[Field Internship Training (FIT) Program]]|| Aug-15 ||
|-
| 130.14|| [[Structural Firefighting Gear Decon ]][[File:Ops1.jpg|20px|]]|| Apr-17 ||
|-
| 130.15|| [[ Emergency Egress (Firefighter Escape System)]]|| July-19 ||
|-
| 130.16|| [[Animal Bites]]|| July-23 ||
|-
| 130.17|| [[Bio-Hazard Waste Operating Plan]]|| July-23 ||
|}
 

==Section 2 - Emergency Operations==

===210 Fire Suppression===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 210.01 || [[General Fire Suppression Operations]] || Aug-08 || Sep-17
|-
| 210.02 || [[High Rise Structural Fire Response]] || Aug-08 || Nov-13
|-
| 210.03 || [[Vehicle Fires]] || Aug-08 || Nov-13
|-
| 210.04 || [[Rapid Intervention Teams/Calling the MAYDAY]] [[File:Ops1.jpg|20px|]] || Mar-13 ||
|-
| 210.05 || [[Use of Available / Alternative Water Supplies]] || Aug-08 || Sep-17
|-
| 210.06|| [[Response to Automatic Fire Alarms]]|| Aug-08 || Aug-16
|-
| 210.07|| [[Personnel Accountability System Usage]] || Aug-08 || Nov-13
|-
| 210.08|| [[Respiratory Protection Plan]]|| Aug-08 || Sep-17
|-
| 210.09|| [[NFIRS Incident Reporting]]|| Aug-08 || Dec-23
|-
| 210.10|| [[Incident Photos, Recordings & Personal Camera Use]]|| Aug-08 || Nov-13
|-
| 210.11|| [[Traffic Cones]]|| May-11 || Sep-17
|-
| 210.12 || [[Rapid Intervention Teams (RIT)]] [[File:Ops1.jpg|20px|]] || Apr-13
|-
| 210.13 || [[FireWatch]]|| June-19||
|-
| 210.14 || [[Druid Isle Road Water Supply]]|| Dec-23||
|}

===220 EMS===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 220.01 || [[General EMS Operations]] || Aug-08 || Aug-16
|-
| 220.02 || [[Medication/Fluid Storage & Security]] || Aug-08 || Jan-25
|-
| 220.03 || [[Equipment Retrieval]] || Aug-08 || Nov-13
|-
| 220.04 || [[Hospital & Report Procedures]] || Aug-08 || Oct-19
|-
| 220.05 || [[Patient Signature Form]] || July-10 || Oct-19
|-
| 220.06|| [[Non-Emergency Transports]]|| Aug-08 || Nov-13
|-
| 220.07|| [[Infection Control Program]] || Aug-08 || Nov-13
|-
| 220.08|| [[Blood Collection Requests for Law Enforcement]]|| Aug-08 || Nov-13
|-
| 220.09|| [[Electronic Patient Care Reports]]|| Aug-08 || Sep-17
|-
| 220.10|| [[Patient Care Report Access, Security & Disclosure]]|| Aug-08 || Nov-13
|-
| 220.11|| [[Patient Request for Protected Patient Health Information]]|| July-10 || Nov-13
|-
| 220.12|| [[Medical Records of Employees]]|| Aug-08 || Sep-17
|-
| 220.13|| [[HIPAA Forms]]|| Aug-08 || Nov-13
|-
| 220.14|| [[Quality Management Program]]|| Aug-08 || Jan - 22
|-
| 220.15|| [[Abandoned Newborn]]|| Aug-08 || Nov-13
|-
| 220.16|| [[Citizen Sharps Containers]]|| Aug-08 || Nov-13
|-
| 220.17|| [[Patient Transports]]|| Aug-08 || Feb-22
|-
| 220.18|| [[Multi-Casualty Incident (MCI) Response]]|| Aug-08 || Jan-25
|-
| 220.19|| [[Hazardous Materials Alert ]][[File:Ops1.jpg|20px|]]|| Aug-08 || Nov-13
|-
| 220.20|| [[Apparatus Security]]|| July-10 || Feb-19
|-
| 220.21|| [[Critical Failure Reporting]]|| Aug-08 || Feb-22
|-
| 220.22|| [[Customer Complaint]]|| Aug-08 || Sep-17
|-
| 220.23|| [[Handling Patients’ Belongings or Assistive Devices]]|| Aug-08 || Nov-13
|-
| 220.24|| [[Public Safety]]|| Aug-08 || Feb-22
|-
| 220.25|| [[EMS Performance Measures]]|| Aug-08 || Feb-22
|-
| 220.26|| [[Rehabilitation]]|| Aug-08 || Nov-13
|-
| 220.27|| [[Safe Restraint & Transport of Children in Emergency Vehicles]]|| Jan-10 || Feb-22
|-
| 220.28|| [[Medication Delivery]]|| May-12 || Sep-17
|}

===230 Special Operations===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 230.01 || [[Marine Rescue Operations]] || Aug-08 || Nov-13
|-
| 230.02 || [[Elevator Emergencies]] || Aug-08 || Nov-13
|-
| 230.03 || [[Technical Rescue Response]] || Aug-08 || Nov-13
|-
| 230.04 || [[Response to Weapons of Mass Destruction]] || Aug-08 || Nov-13
|-
| 230.05 || [[Response to Hazardous Materials Incidents]] || Aug-08 || Sep-17
|-
| 230.06|| [[Emergency Management / Disaster Response Plan]]|| Aug-08 || Nov-13
|-
| 230.07|| [[Response to Suspected Clandestine Drug Labs]] || Aug-08 || Nov-13
|-
| 230.08|| [[SunRail Emergencies]]|| Nov-14 || Sep-17
|-
| 230.09|| [[Helicopter Request ]][[File:Ops1.jpg|20px|]]|| May-14 ||
|-
| 230.10|| [[Vehicle Extrication]]|| Nov-14 || Sep-17
|-
| 230.11|| [[Live Burn Training]]|| Aug-16 || Sep-22
|-
| 230.12|| [[High Angle Rope Rescue Operations]]|| Jan-20 ||
|-
| 230.13|| [[Civil Disturbance]][[File:Ops1.jpg|20px|]]|| Aug-20 ||
|-
| 230.14|| [[Rescue Swimmer]]|| Mar-22 ||
|}

===240 Communications===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 240.01 || [[Radio Communications]] || Aug-08 || Aug-16
|-
| 240.02 || [[Automatic / Mutual Aid Responses]] || Aug-08 || Nov-13
|-
| 240.03 || [[Challenging Calls for Service]] || Aug-08 || Aug-19
|-
| 240.04 || [[Emergency Call Button Activation]] || Aug-08 || Nov-13
|-
| 240.05 || [[Emergency Calls Received at the Station]] || Aug-08 || Nov-13
|-
| 240.06|| [[Dispatch for Potentially Violent Situations]][[File:Ops1.jpg|20px|]]|| Apr-13 ||
|}

===250 Facilities and Equipment===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 250.01 || [[Vehicle Operations]] || Aug-08 || Sep-17
|-
| 250.02 || [[Apparatus Maintenance]] || Aug-08 || Sep-17
|-
| 250.03 || [[Inventory of Tools & Equipment]] || Aug-08 || Sep-17
|-
| 250.04 || [[Engine Retarding Systems]] || Aug-08 || Sep-17
|-
| 250.05 || [[Dry Hydrant / Manifold Ops]] || Jul-10 || Nov-13
|-
| 250.06|| [[SCBA Repair & Maintenance]]|| Nov-14 || Sep-17
|-
| 250.07|| [[Aero Clave Portable Decontamination Unit]]|| Apr-15 ||
|-
| 250.08|| [[Fire Station Maintenance/Inspections]]|| Aug-16 ||
|-
| 250.09|| [[Fire/EMS Equipment Maintenance/Inspections]]|| Mar-19 ||
|-
| 250.10|| [[Inventory of Station Supplies]]|| Jun-25 ||
|}

==Section 3 - Fire Prevention==

===310 Public Education===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 310.01 || [[Request for Public Education]] || Aug-08 || Sep-17
|-
| 310.02 || [[Juvenile Fire Setter Intervention]] || Dec-23 ||
|}

===320 Fire Investigation===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 320.01 || [[Fire Investigations]] || Aug-08 || Dec-23
|}

===330 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 330.01 || [[Fire Inspection Program]] || Aug-08 || Dec-24
|-
| 330.02 || [[Food Truck Inspection]] || Nov-24 ||
|}

===340 Water Supply===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 340.01 || [[Fire Hydrant Testing, Acceptance & Maintenance]] || Aug-08 || Nov-13
|}

===350 Fire Inspection Program===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 350.01 || [[Nuisance/False Automatic Alarms]] || Nov-13 ||
|}

===360 Fire Alarm Fire Watch===

{| class="wikitable"
|-
! Section !! Description !! Effective Date !! Revision Date
|-
| 360.01 || [[Life Safety System Impairment - Fire Watch]] || Apr-20 || Nov-21
|}

==Section 4 - Directives and Memorandums==

{| class="wikitable"
|-
! Section !! Directive
|-
| 19 - 1 || [[Response Time Justification]]
|-
| 19 - 2 || [[City Equipment]]
|-
| 19 - 3 || [[Apparatus Check Out]]
|-
| 19 - 4 || [[Rescue Seat Assignment]]
|-
| || [[Station 45 Controlled Substance Safe Access]]
|}

==Index==

{| class="wikitable"
|-
| [[INDEX]] ||
|}

Fire Inspection Program

2025-07-09T20:23:42Z

Mfrdmanager: /* Pre-fire Planning */

==Section 3 - FIRE PREVENTION==
===330.01 Fire Inspection Program===

===PURPOSE:===
To establish basic guidelines pertaining to the Fire Prevention / Life Safety Program and its delivery for the Maitland Fire Department. 

This guideline will cover all members of the Department. The Fire Chief will have final authority for changes to the Fire Prevention / Life Safety Program. Authority to vary from this guideline rests with the Fire Chief or Fire Marshal.

===PROCEDURE:===
* The Maitland Fire Department provides a Fire Prevention / Life Safety Program which places an emphasis on fire safety inspection skills and techniques to eliminate or minimize municipal losses. Enforcement jurisdiction is outlined in the Maitland Code of Ordinances, Chapter 6, Article II based on the Florida Fire Prevention Code, current edition (FFPC). The key program objectives for this program are as follows:
**Assess life safety and fire risks in comparison to the delivery of fire protection and its effects.
**Locate, record and affect corrections to common problems concerning life safety and property correction.
**Create and maintain thorough records and database in order to measure and analyze the effectiveness of the fire prevention / life safety program.
* Florida Statute 633 establishes the Fire Chief of the City of Maitland as the Authority Having Jurisdiction (AHJ), and that the AHJ shall determine whether the provisions of the Code are met. Any requirements that are essential for the safety of building occupants and that are not specifically provided for by the Code shall be determined by the AHJ. (FFPC 101 4.6)
* The overall goal in the application of the Code is to provide what is considered to be a reasonable degree of safety. (FFPC Section 4.6)

===Administration===
* The Fire Marshal shall oversee the Fire Prevention / Life Safety Program for the Department. Said Fire Marshal shall manage and administer the program and perform other job functions as outlined in current job descriptions and as directed by the Fire Chief.
* The Fire Marshal will remain apprised of all changes regarding requirements set for continued delivery of fire prevention tasks within the City; and will make recommendations to the Fire Chief on mandated changes to guidelines and policies.

===Fire Safety Inspections – Fire Inspectors===
* The Fire Marshal shall establish a fire safety inspection schedule that meets the goals and objectives of the Department. Inspectors will work to fulfill the inspection schedule based on the stated objectives in this guideline.
* Inspectors will use the Department’s designated Fire Safety Evaluation Report contained in the computerized inspection program to record and provide specific data and general information on possible hazards found in a facility. Prior to serving copies of the report, the Inspector should carefully scan the form line by line to verify that all information is accurate and complete. Information contained on the report should be verbally summarized to the building occupant or property owner; and a copy of the report will be sent electronically, sent via US Mail, or left with said building occupant or property owner. This will ensure the facility occupant or property owner will be aware of the found hazards and corrective actions needed.
* Fire Inspection Reports are to be maintained in accordance with State records retention schedules and shall be stored in the hard copy address files located in the Building Department offices and electronically in the computerized inspection program.
* Fire Inspectors will complete 24 hours of fire prevention inspection continuing education every year.

===Conflict Resolution===
* Should a conflict arise where the fire safety inspection results are objected to by a facility occupant or property owner, the objection shall be referred to Fire Administration.

===Enforcement===
* This section shall be applicable to the Fire Marshal and/or Fire Inspector(s). The Department has a progressive code enforcement program designed to ensure compliance with applicable fire protection codes.
* After a fire safety inspection and to comply with the requirements for first notice of violation, facility occupants or property representatives/owners shall be briefed on the results of the inspection and review the Fire Safety Evaluation Report contained in the computerized inspection program. The facility occupants or property representatives/owners shall be afforded ample time and opportunity to remedy hazards noted.
* Upon non-compliance, the facility occupant and/or property owner of record, as contained in the Orange County Property Appraisers data base, may be issued a Notice of Hazard/Violation in accordance with the procedures set forth in FS 162 and Chapter 5.3, Maitland City Code. This notice outlines the specific sections violated of the Maitland City Code and/or Florida Fire Prevention Code; and also outlines potential actions for non-compliance.
* Further non-compliance by business occupants or property owners may result in issuance of a Statement of Violation/Notice of Hearing per the procedures set forth in FS 162 and referral to the Special Magistrate for Code Enforcement hearings.

===Report Filing , Entry and Retention===
* Any report completed for the purpose of a fire safety inspection shall be filed with the Office of the Fire Marshal of the Maitland Fire Department. Additionally, information pertaining to the issuance of a Notice of Hazard/ Violation, the issuance of a Statement of Violation/Notice of Hearing or the information pertaining to any plans review will be submitted to this division.
* All hard copies of information shall be filed and retained in accordance with Florida Records Retention Schedules.

===Plans Review===
* All plans that require a life safety code review are submitted through the City’s Building Department to the Office of the Fire Marshal. The Department reviews plans for compliance with the applicable provisions of the Florida Fire Prevention Code and those codes and standards adopted therein. Review is accomplished prior to permitting as required in FS 553.
* All plans will be reviewed by the Fire Marshal or his designee using the appropriate plans review procedures. If discrepancies are found, the person doing the review will generate a list of discrepancies and submit said list to the applicant for needed corrections.
* Plans will be signed off on the Plans Review Tracking Card, which is then filed for record-keeping and tracking purposes. Additionally, the plans review data will be entered into the Building Department’s plan review tracking data base.

===Pre-fire Planning===
* The Fire Prevention Division inspects all commercial properties on an annual basis. Once the fire inspection is completed, any pertinent/updated information shall be placed within the Pre-Fire Plan system currently utilized by Maitland Fire Rescue. This will ensure all pre-fire plans are updated annually for accuracy and consistency.
* All existing pre-fire plan information shall be reviewed and updated on an annual basis. The Division Chief of Training shall identify facilities that are to be reviewed and toured. The Division Chief will coordinate with Fire Prevention to ensure pre-fire plans are updated.
* The Fire Marshal shall arrange appointments with property owners/representatives for the designated facilities that are to receive pre-fire plan reviews. The appointments shall be posted on the FD PL calendar and an e-mail notification of the schedule appointments shall be electronically transmitted to all Operations shifts.
* Pre-fire plan forms shall be downloaded from the Mobile Eyes software program, printed, and utilized to review and tour the designated facilities.
* After completing the pre-fire planning tours and pre-fire plan forms, the forms shall be forwarded to the Operations designee responsible to input the data into the Mobile Eyes Responder program. To insure continuity, only one individual in the Operations branch shall be designated to input the pre-fire plan data. After updating the pre-fire plan data, the Operations designee shall notify the Battalion Chief assigned to schedule monthly training via electronic medium of the input of information.
* In addition to the scheduled pre-fire planning visits, the Fire Marshal shall update the facility data during periodic fire safety inspections, whenever conditions at a given facility change, or information in the data base is found to be inaccurate.

===Vacant Buildings===
* To ensure vacant buildings are properly secured against unauthorized entry, the Fire Marshal or his/her designee shall visit such properties on a semi-annual basis.
* It shall be the responsibility of the property owner/representative to remove all combustible storage, waste, refuse, and vegetation from the premises. The property owner/representative shall lock, barricade, or otherwise secure the building or premises to prohibit entry by unauthorized persons.
* All fire protection systems shall be maintained in service in vacant buildings, unless otherwise approved by the Fire Chief or Fire Marshal.
* With said approval, the fire protection and/or fire alarm systems in a vacant building shall be permitted to be removed from service.
* Where required by the Fire Chief or Fire Marshal, other systems or components pertaining to fire protection shall be maintained.
* When water-based fire protection systems are required to be kept in service in a vacant building, it will be acceptable to have the system inspected and tested on an annual basis following the procedures set forth in NFPA 25 as adopted in the Florida Fire Prevention Code current edition.
* For those facilities found unsecured or in violation of requirements pertaining to vacant buildings, the property owner/representative shall be notified in accordance with the procedures set forth in NFPA 1 Chapter 10 Section 2.4 Enforcement.

[[Category:Fire Prevention - Fire Inspection Program]]

Food Truck Inspection

2025-07-09T20:18:01Z

Mfrdmanager: /* ATTACHMENTS */

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===

Appendix A: Inspection Checklist 
Appendix B: Food Truck Approval Decal

[[File:Food_Truck_Sticker.pdf|500px|thumb|left|Food Truck Sticker]]

Food Truck Inspection

2025-07-09T20:16:37Z

Mfrdmanager:

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===

Appendix A: Inspection Checklist 
Appendix B: Food Truck Approval Decal

[[File:Food_Truck_Sticker.pdf|500px|thumb|left]]

Food Truck Inspection

2025-07-09T20:14:53Z

Mfrdmanager: /* ATTACHMENTS */

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===

Appendix A: Inspection Checklist 
Appendix B: Food Truck Approval Decal

File:Food Truck Sticker.pdf

2025-07-09T20:14:26Z

Mfrdmanager:

Food Truck Inspection

2025-07-09T20:05:06Z

Mfrdmanager: Created page with "==Section 3 - FIRE PREVENTION== ===330.02 Food Truck Inspections=== ===PURPOSE:=== To establish a policy and checklist which shall be used when conducting fire inspections o..."

==Section 3 - FIRE PREVENTION==
===330.02 Food Truck Inspections===

===PURPOSE:===

To establish a policy and checklist which shall be used when conducting fire inspections of Food Trucks within City of Maitland, Florida. A standard Food Truck policy will assist our customers by creating consistency with inspections and encourage similar type processes across jurisdictional boundaries within Seminole County.

===POLICY EXPIRATION:===

This Food Truck policy, along with attachments, shall be reviewed, updated, and reinstated by the Seminole County Fire Marshals committee every three years to ensure it coincides with code cycle changes.

===AUTHORITY:===

According to F.S. Ch. 633, as adopted by the State Fire Marshal, the Florida Fire Prevention Code as the governing law relative to the regulation and prevention of fire hazards in the county. The local jurisdiction shall be vested with the authority to establish reasonable policies and procedures regarding the enforcement of the code and shall determine the appropriate permits and/or inspections that shall be required within Seminole County.
===DEFINITIONS:===

Mobile or Temporary Cooking (Food Truck) - Any cooking apparatus or equipment operated on a one-time basis, interim basis, or for less than 90 days in the same location, other than at a fixed location, building, or structure that has been inspected and permitted under another section of this Code, regulation, or statute.

Mobile or temporary cooking can include self-propelled trucks and vehicles; trailered units; push carts; equipment located under cover of awnings, canopies, or pop-up tents; or other structures for which a building permit has not been issued.

===PROCEDURE:===

Food Truck Fire Safety Inspections shall be conducted at the start of the Special Event and not unexpectedly requesting the inspection. Maitland & Seminole County jurisdictions will utilize the adopted checklist (see appendix A), to provide consistency throughout the municipalities of Seminole County, Florida as well as the City of Maitland. Fire Inspections shall be conducted every six (6) months, consistent with the required hood suppression system inspection as located within the associated food truck.

Once the food truck inspection has been approved, the Food Truck approval decal shall be placed on the exterior of the truck near the State of Florida certification. Seminole County will supply jurisdictions with the Food Truck approval decal. (See attachment B)

If a food truck is operating at an event within these jurisdictions and not due for inspection, it will be up to the AHJ's discretion to perform an inspection as deemed necessary. Such inspection can include but is not limited to checking for any possible gas leaks utilizing a gas leak detection device.

===ATTACHMENTS===

Appendix A: Inspection Checklist
Appendix B: Food Truck Approval Decal